Compunnel Inc. · 2 days ago
Customer Service Support -- KEWDC5705722
Wayzata, MN
Contract
Onsite
Entry Level
1+ years expCompunnel Inc. is seeking a Customer Service Support 1 – Customer Enabling to assist with routine customer enabling activities within the order management process. This role focuses on executing customer service activities related to order intake, confirmation, processing, and fulfillment to ensure a seamless customer experience.
Information Technology & Services
Hiring Manager
PRINCE GAUTAM
Responsibilities
Assist in identifying potential obstacles in the order management process and collaborate with customer-facing representatives to implement corrective actions
Update internal stakeholders on order status and escalate issues as needed
Support the generation of order-related documents in line with established processes
Resolve simple administrative or clerical process issues related to order confirmation, processing, and fulfillment
Support simple customer orders by confirming credit, contract, pricing, stock allocation, and transportation availability
Follow standard procedures regarding order status, invoices, and contract balances; share information with customer-facing representatives
Handle moderately complex clerical, administrative, technical, or customer support issues under general supervision, escalating complex issues to appropriate staff
Assist with mail and delivery services, including lifting and moving packages up to 35 lbs
Maintain organized workflows and contribute to team efficiency
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent
1–2 years of experience in mail and delivery services
Basic PC knowledge, including Microsoft Outlook, Word, and Excel
Effective verbal and written communication skills
Ability to lift up to 35 lbs
Preferred
Two years of related work experience in customer service or administrative support
Entry-level customer service experience
Technical experience with MS Office and Outlook
1–2 years of dock experience
Company
Compunnel Inc.
Compunnel Inc. is where AI-native solutions meet human ingenuity, helping enterprises reimagine talent, technology, and growth.
5001-10000 employees
H1B Sponsorship
Compunnel Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2276)
2024 (1682)
2023 (1992)
2022 (2366)
2021 (2223)
2020 (2220)
Funding
Current Stage
Late StageLeadership Team
Andy Gaur
Founder, Chairman & CEO
Karthik Natarajan
Executive VP & CTO
Company data provided by crunchbase