Bridgeways Everett · 1 week ago
Buyer/Planner
Everett,WA,US
Full-time
Onsite
Entry Level
$27.83/hr - $29.93/hr
1+ years expBridgeways Everett is an aerospace manufacturing company committed to equity and opportunity for all. They are seeking a Customer Support Representative (CSR) I to support procurement, planning, and estimating functions, ensuring timely acquisition of materials and coordination of job planning to meet production schedules and customer needs.
AerospaceEmploymentManufacturing
No H1B
Responsibilities
Acts as a point of contact internally and externally for current customers
Supports resolution of customer concerns related to delivery schedules, material availability, order status, and part shortages
Escalates complex or high-impact issues to senior staff or management as needed, ensuring timely and accurate communication
Learn and use ERP systems (e.g., ProShop, etc.) to track materials, work orders, and schedule adherence
Communicate effectively across departments to identify and resolve shortages, delays, and customer service issues
Create and process purchase orders for production and indirect materials under supervision
Follow up on order acknowledgments, lead times, and confirmations
Support supplier onboarding and compliance documentation with the Quality team
Assist in processing defective material returns (RTVs) and resolving invoice discrepancies
Review customer specifications, drawings, and purchase orders to confirm manufacturability and documentation completeness
Generates accurate job routing and work center planning data under guidance
Participate in gathering data for RFQs by working cross-functionally with quality and production
Qualification
Required
Requirement to pass Background check in accordance with Customer Guidelines and Requirements
Must be authorized to work in the United States
Proficiency in Microsoft Office (Excel, Outlook, Word)
Ability to interpret technical drawings and manufacturing documentation
Strong attention to detail and willingness to learn ERP and planning systems
Ability to read, understand, and interpret technical documents, such as engineering drawings, specifications, and work instructions
Capable of writing clear, concise emails, internal communications, and basic reports
Able to communicate effectively with internal teams, suppliers, and customers to resolve routine issues related to materials, deliveries, or planning
Demonstrates professional verbal and written communication skills and the ability to work collaboratively in a team environment
Preferred
High school diploma or GED; or experience in Manufacturing, or related field preferred
1–3 years of experience in a manufacturing or production support role; aerospace experience strongly preferred
Benefits
Generous Paid Time Off -- New Employees accrue up to 31 paid days off, including 15 flexible use PTO days, 10 paid holidays, 2 personal days, as well as the final week of the year.
Comprehensive medical, dental, and vision insurance with medical premiums starting as low as $30 biweekly (must work 30+ hrs/week)
Optional Life Critical Illness, Illness, and Pet Insurances available.
401K with employer matching after 90 days and immediate vesting.
100% Employer Paid Benefits: Mental health coverage through Teledoc Mental Health that includes both therapists and psychiatrists.
Roadside Assistance for all employees.
Long Term Disability Insurance (must work 30+ hrs/week)
Teledoc Health Coverage (if working <30 hrs/week)
Vision, prescriptions, and entertainment discounts
Company
Bridgeways Everett
Bridgeways' mission is to provide services that promote quality of life for individuals living with a mental health challenge in a manner that facilitates growth, independence, and a sense of community.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Lynn Dollmeyer
Chief Financial Officer
Company data provided by crunchbase