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Hudl · 1 day ago

Sr. Billing Operations Associate

Kansas City, MO

Full-time

Hybrid

Mid, Senior Level

$82K/yr - $137K/yr

5+ years exp

Hudl is a company dedicated to building great teams and supporting the lifelong impact of sports. They are seeking a Sr. Billing Operations Associate to optimize the revenue lifecycle and ensure accuracy across financial systems by acting as a liaison between Sales and Finance.

SoftwareSportsVideo

Culture & Values

Responsibilities

Be a process expert. You’ll be the primary partner to Billing and Revenue Recognition leaders, guiding process development and serving as the first point of contact for complex troubleshooting and inquiries

Act as a systems liaison. You’ll act as the functional subject matter expert for our core financial systems like Workday and Avalara. You’ll translate billing requirements into clear technical specifications for our system administration teams and lead User Acceptance Testing (UAT) for new enhancements

Enable the team. You’ll own the documentation for all billing-related Standard Operating Procedures (SOPs) and drive change management to ensure the Billing team is trained and ready for success

Qualification

Billing OperationsRevenue OperationsBusiness Systems AnalysisWorkdayAvalaraSalesforceZuoraBillingPlatformGuruRoot-cause analysisProcess documentationOperational workflowsCommunication

Required

You have five or more years of experience in Billing Operations, Revenue Operations or Business Systems Analysis, specifically focused on the Finance or Order-to-Cash cycle

You have a proven track record of managing high-volume transactional troubleshooting and performing root-cause analysis in complex system landscapes

You have strong functional knowledge of financial systems (e.g., Workday or other major ERPs), tax engines like Avalara and CRM platforms like Salesforce

You can confidently translate complex system issues into simple business language for both Finance and Technical teams

You have a knack for mapping, documenting and optimizing complex operational workflows to make them more scalable