Killam Development · 1 month ago
Sales and Closing Administrator
Killam Development is a company focused on homebuilding, and they are seeking a Sales and Closing Administrator to support their sales team. This role is crucial in managing the contract-to-close process, ensuring efficient and accurate execution of home sales in compliance with company policies.
CommercialReal EstateResidential
Responsibilities
Prepare and process home purchase agreements, addenda, and other related sales documentation
Track sales pipeline and monitor key milestones from contract through closing
Communicate with homebuyers, sales agents, title companies, lenders, and construction teams to ensure seamless closings
Schedule closing dates, walkthroughs, and orientation appointments
Ensure accurate data entry and document management in sales and CRM systems
Verify that all pre-closing requirements (e.g., financing, insurance, inspections) are met
Coordinate final closing packages with title/escrow agents and distribute internally
Generate regular status updates and reporting for management and sales teams
Support sales agents with administrative tasks such as correspondence, file maintenance, and client communication
Assist with homeowner communication post-closing for warranty orientation and transition
Qualification
Required
Prepare and process home purchase agreements, addenda, and other related sales documentation
Track sales pipeline and monitor key milestones from contract through closing
Communicate with homebuyers, sales agents, title companies, lenders, and construction teams to ensure seamless closings
Schedule closing dates, walkthroughs, and orientation appointments
Ensure accurate data entry and document management in sales and CRM systems
Verify that all pre-closing requirements (e.g., financing, insurance, inspections) are met
Coordinate final closing packages with title/escrow agents and distribute internally
Generate regular status updates and reporting for management and sales teams
Support sales agents with administrative tasks such as correspondence, file maintenance, and client communication
Assist with homeowner communication post-closing for warranty orientation and transition
2+ years of experience in homebuilding, real estate sales, or transaction coordination
Must have the following skills and/or abilities: Familiarity with new home sales contracts, mortgage processes, and closing procedures
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Proficiency in Microsoft Office and sales software/CRM systems (e.g., Buildertrend, NewStar, Salesforce)
Ability to work in a fast-paced environment and manage multiple deadlines
Customer service mindset and ability to work collaboratively with cross-functional teams
Experience in residential construction or homebuilding industry
Knowledge of HUD statements, earnest money handling, and builder-specific contract requirements
Working knowledge of laptop, note pad, or other computer devices used to view agreements, report project status, submit/receive documents, or other related tasks
Working knowledge of general office equipment such as phone system, copier, scanner, and the like
Must have a current valid driver's license and a satisfactory driving record
Must be able to perform the following physical activity on a frequent to constant basis: Sit for long periods of time
Lift 10–20 lbs. of files, plans, office supplies, or similar items
Constantly uses fingers and hands when dialing/answering the telephone and operating a computer or other office machinery, such as a copy machine, scanner, and computer printer
Ability to hear average or normal conversations and receive ordinary information through verbal communications in person or detect objects in and around job site over the telephone
Average, ordinary visual acuity necessary to prepare or inspect documents; operate a computer or other office machinery; or
Walk short distances on slippery, even, and/or uneven surfaces
Stand, bend, stoop, kneel, crouch, twist, turn, or crawl
Must be able to: Adhere to the highest standards of ethics, integrity, professionalism, and discretion
Project a courteous, professional and positive approach with clients, subcontractors, employees, and authorizing agencies while providing prompt, efficient, and accurate assistance
Follow and exchange basic instructions, information, and guidelines
Make decisions based on experience or knowledge with minimal supervision
Participate in training and development opportunities offered to maintain related software and safety knowledge
Adhere to and perform functions according to company and OSHA safety guidelines
Maintain regular, timely, and predictable attendance
Represent the company in a professional manner to callers and visitors
Preferred
Associate's or Bachelor's degree preferred in related field; or comparable experience