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AllianceHCM · 1 month ago

Payroll Coordinator - Customer Service Associate

Shenandoah, TX

Full-time

Onsite

Mid Level

3+ years exp

Alliance HCM is currently hiring for a full-time Payroll Coordinator - Customer Service Associate to provide exceptional customer service to clients in The Woodlands, TX area. The role involves supporting clients with payroll, onboarding, and HR systems, maintaining employee records, and ensuring efficient communication and problem resolution.

ConsultingFinancial ServicesHuman ResourcesProductivity ToolsProfessional ServicesSoftware

Comp. & Benefits

Responsibilities

Supporting our clients with the applicant tracking, onboarding, employee self-service, payroll, and human resources systems provided by our company

Help clients maintain their employee payroll records, time and attendance information, new hires, terminations, benefits, deductions, and support orders

Process full-cycle payroll from time and attendance, file feeds, and time sheets

Communicate with clients either on the phone or via email while maintaining a professional demeanor

Seek out ways to increase efficiency, learn new skills, and suggest any beneficial improvements to our processes

Assist with any special projects that come your way and keep our HCM software running smoothly

Qualification

Customer service experiencePayroll processingHuman resources experienceHCM software proficiencyCRM SalesforceGreat communicatorAttentiveDetail-orientedTeam playerPositive attitude