Energy Job Search ยท 1 day ago
Technical Inside Sales Specialist
ABB is a global market leader helping industries operate more efficiently and sustainably. The Technical Inside Sales Specialist will be responsible for driving revenue growth by managing customer relationships, supporting sales operations, and collaborating with various internal teams to provide solutions for electrical infrastructures.
Staffing & Recruiting
Responsibilities
Exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
Assists outside sales personnel with quotation, order processing/management, customer interactions and internal communication with ABB factories and Aftermarket amongst others
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Fielding of website generated service requests
Route qualified opportunities to the appropriate sales managers for further development and closure
Work in concert with the Sales Directors to strengthen relationships with ABB partner organizations (IBC, Critical Power, Utility, etc.)
Support closing orders and achieve quarterly quotas
Generates Standard and Configured to Order proposals. Work with factory teams to secure material pricing as necessary
Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences
Processes product & service quotations and drive continuous follow up throughout the completion of the customer's purchasing cycle
Gathers and reports to management information regarding the company, competitors, pricing, products, and current and future market trends as well as assists management and vendors in planning, tracking, and implementing sales strategies and developing new markets
Assist front end sales team in new customer setup and existing customer account changes
Process orders once received and ensure proper handoff to operations
Qualification
Required
Bachelor's Degree, or a High School Diploma / GED and a minimum of 4 years of relevant experience
Preferred
Experience in proposal or quote development, sales support, or order administration strongly preferred
General knowledge of power transmission & distribution products/systems preferred
Previous experience with business-to-business customer support preferred
Bachelor's Degree in Engineering or other technical discipline preferred
Company
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Funding
Current Stage
Growth StageCompany data provided by crunchbase