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Duly Health and Care · 1 day ago

Creative Services Manager

Downers Grove, IL

Full-time

Onsite

Senior Level, Lead/Staff

$99K/yr - $149K/yr

8+ years exp

Duly Health and Care is seeking a Creative Services Manager who will oversee, develop, and execute a range of creative projects to promote the brand. The role involves leading a team of designers and ensuring high-quality creative deliverables across various channels.

Health CarePersonal HealthWellness

Hiring Manager

Felicia LaMountain

Responsibilities

Leads hands-on creative design and execution across marketing initiatives

Serves as a hands-on designer, producing high-quality graphic design deliverables across digital, print, social, and experiential channels

Develops visual concepts, layouts, and design systems that support marketing campaigns and service line initiatives

Executes and oversees creative deliverables including graphic design, photo selection, typography, layout, and light copy/tagline development as needed

Partners with marketing leaders to translate campaign objectives into effective, on-brand creative solutions

Owns visual brand governance and creative quality control across all touchpoints

Ensures consistent application of brand standards across all DMG brands, platforms, and environments, including digital, print, social, video, signage, and facilities

Provides creative direction, design guidance, and final approvals to maintain a cohesive visual identity

Acts as a brand steward, identifying and correcting inconsistencies in visual execution across internal teams and external partners

Collaborates with advertising agencies and vendors to ensure all creative output aligns with established brand standards and marketing objectives

Manages creative production, project workflows, and a team of designers and multimedia specialists

Leads and mentors a team of designers and multimedia specialists, providing clear creative direction, feedback, and professional development

Balances hands-on design work with assigning, prioritizing, and reviewing team deliverables to ensure timelines, quality, and business needs are met

Oversees creative production workflows, schedules, and resourcing across multiple concurrent projects

Provides art direction and production oversight for multimedia assets, including video and photography, ensuring alignment with brand standards

Manages internal and external creative resources, including freelancers, vendors, and agencies, to support production needs

Qualification

Graphic design principlesAdobe Creative CloudProject managementCreative team managementMultimedia productionVerbal communicationProblem-solving

Required

Bachelor's Degree in Graphic Arts, Marketing, or Communications field required

8-10 years of experience within graphic design, marketing, or advertising required

Strong foundation in graphic design principles, including layout, typography, color theory, and visual storytelling across digital and print media

Advanced proficiency in Adobe Creative Cloud (including Photoshop, Illustrator, InDesign; familiarity with other design and production tools as needed)

Experience leading and managing a creative team, including assigning work, providing feedback, mentoring, and supporting professional development

Proven project management skills, with the ability to manage multiple projects simultaneously, prioritize workloads, and meet deadlines in a fast-paced environment

Strong verbal communication skills, with the ability to clearly articulate creative direction, provide constructive feedback, and collaborate with cross-functional partners