R3 LLC · 1 day ago
PC Depot Intern
R3 LLC is a company focused on IT asset management, and they are seeking a PC Depot Intern to support their ITAM department. The intern will assist with hardware provisioning, maintain asset records, and ensure inventory accuracy while gaining hands-on experience in an MSP environment.
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Responsibilities
Assist with the fulfillment of new hire and replacement hardware provisioning requests for ITAM clients and internal teams
Configure, image, and prepare desktops, laptops, tablets, and peripherals according to customer-specific standards
Follow established client provisioning SOPs and assist in identifying improvement opportunities; document proposed changes for approval
Maintain accurate asset records by documenting inventory in the asset management system and organizing physical and virtual hardware
Support inventory lifecycle processes, including intake, staging, redeployment, and retirement
Assist with packaging, shipping, and receiving IT equipment; ensure priority shipments are delivered on time
Work with the Procurement Specialist to track incoming orders, gather order details, and communicate status updates to clients and internal teams
Assist with reconciling shipping invoices and resolving incorrect or defective orders
Coordinate with the Field Services team to ensure inventory accuracy and support provisioning needs
Maintain a clean, organized, and efficient PC depot workspace
Qualification
Required
Currently pursuing (or recently completed) a degree in Information Technology, Computer Science, or a related field
Interest in IT asset management, hardware support, and IT operations
Familiarity with Windows and/or macOS environments
Understanding of common hardware types (desktops, laptops, tablets, all-in-ones) and their specifications
Basic knowledge of networking devices and peripherals (e.g., firewalls, switches, wireless access points) is a plus
This role includes shipping and receiving responsibilities within a semi-warehouse (PC Depot) environment
Candidates must be able to lift, move, and handle IT equipment, which may be stored on pallets or in overpack boxes
Must be able to safely lift and carry equipment weighing up to 25–50 pounds, as needed
Must be a U.S. Citizen
Comfortable working hands-on with computers, mobile devices, and peripherals
Strong organizational skills with high attention to detail and documentation accuracy
Basic troubleshooting and problem-solving abilities
Clear verbal and written communication skills
Able to multitask and respond effectively in time-sensitive situations
Coachable, open to feedback, and eager to learn and grow
Demonstrates initiative and a strong hunger for professional and technical development
Dependable, team-oriented, and willing to follow established ITAM processes
Strong time management and prioritization skills in a part-time, fast-paced environment
Professional, service-minded approach when supporting ITAM clients
Able and willing to work onsite at HQ to meet physical deadlines and inventory demands
Preferred
Exposure to asset management or ticketing systems is helpful but not required
Benefits
Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
401(k) with company match to help you plan for the future.
Flexible time off policies to ensure you maintain a healthy work-life balance.
Training incentives and bonuses to help you and your career grow.
Company
R3 LLC
At R3 everything starts with the customer.
Funding
Current Stage
Growth StageRecent News
2025-12-18
SNS Insider pvt ltd
2025-06-30
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