Systems Administrator II jobs in United States
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QT9 Software ยท 1 day ago

Systems Administrator II

positionAurora,IL,US
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

QT9 Software is a fast-growing SaaS software provider for Quality Management and ERP software solutions. They are seeking a Systems Administrator II to provide first and second-level technical support for IT systems, including administration of Microsoft 365 and Active Directory, while ensuring compliance and security standards are met.

BiotechnologyEnterprise SoftwareLife ScienceManufacturingMedical DeviceProductivity ToolsQuality AssuranceRisk ManagementSoftware

Responsibilities

Provide Tier 1 support for laptops, desktops, and office devices
Administer Microsoft 365 services, including Azure AD, Exchange, SharePoint, OneDrive, and Teams (voice support and administration)
Manage Active Directory tasks: user account setup, password resets, termination processes, and permissions/access control for on-prem and cloud repositories
Perform FOIA compliance searches as required
Track incidents and service requests using the IT ticketing system
Administer physical security and access control systems
Assist with VMware and Hyper-V cluster support
Administer Endpoint Central for patching, package installation, and imaging
Troubleshoot TCP/IP, DHCP, DNS issues with strong diagnostic and analytical skills
Provide occasional support during evenings, weekends, holidays, and special events
Stay current with emerging technologies and best practices in IT systems administration
Assist with VPN management and support
Develop and maintain strong relationships with service providers (VOIP, ISP, cellular)
Support IT asset management, including inventory tracking and reporting
Manage digital certificates and related security protocols

Qualification

Microsoft 365 administrationActive Directory managementNetworking fundamentalsVirtualization VMwareVirtualization Hyper-VEndpoint management toolsEmail security systemsITIL frameworkCustomer service skillsCommunication skillsProblem-solving skills

Required

Education: Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) preferred
Experience: 2-5 years in IT support or systems administration
Microsoft 365 and Azure AD administration
Active Directory and Group Policy management
Networking fundamentals (TCP/IP, DHCP, DNS)
Virtualization (VMware, Hyper-V)
Endpoint management tools (e.g., Endpoint Central)
Email security systems (Barracuda preferred)
Practical knowledge of ITIL framework
Soft Skills: Strong communication, problem-solving, and customer service skills
Ability to work independently and as part of a team

Benefits

Competitive compensation package with great benefits

Company

QT9 Software

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QT9 QMS is the ultimate fully-validated, all-in-one Quality Management Software.
dateFounded in 2005
location
Aurora, Illinois, USA
people-size11-50 employees
web-link
https://qt9software.com/

Funding

Current Stage
Early Stage

Leadership Team

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Blake Carlson
Channel Partner Associate
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Christian Reyes
Partner Relationship Manager
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Recent News

Research & Development World
QT9 Software offers pre-validated ERP platform for life sciences manufacturing
2025-12-19
QT9 Software Unveils Inventory Management Solution: QT9 INV
2024-10-25
Company data provided by crunchbase