Farber Debt Solutions · 5 days ago
Debt Solutions Administrator (Remote)
United States
Full-time
Remote
Mid Level
$42K/yr - $47K/yr
3+ years expFarber Debt Solutions is one of Canada’s oldest and most respected debt solution providers, helping Canadians get out of debt since 1979. They are seeking a Debt Solutions Administrator to provide exceptional service to clients and support Licensed Insolvency Trustees and Debt Solutions Managers with administrative tasks.
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Responsibilities
Accurate file input of pertinent information into Ascend, Microsoft Dynamics and other software
Working independently on a variety of files assigned by Debt Solution Managers and/or Regional Practice Leader
Verifying files for accuracy and completeness on the application and supportive documentation
Developing and organizing a plan including contact points with the client, gathering documents, and following up to get each file from its current status to the next stage in the process
Communicating promptly and as planned with the prospective client to acquire outstanding items that will enhance the client’s experience in preparation to sign with the Debt Solution Manager
Providing clarity and guidance on insolvency and explaining next steps to the prospective clients
Efficiently organizing and uploading documentation to an internal database
Collaborating with other teams to prepare file for input
Liaison with admin and banking teams regarding outstanding issue on files
Establishing and nurturing good working relationship with a team of 4-5 Debt Solution Managers across Canada
Other duties as may be required
Qualification
Required
Post-secondary education or related equivalent experience
3 years' experience in an administrative or clerical role
Natural ability to recognize and speak to the client's emotional state
Excellent verbal and written communication skills to effectively connect with clients and other stakeholders
Strong attention to detail and the ability to multitask in a fast-paced environment
Excellent organization and time management skills
High computer literacy with Microsoft Office and the ability to learn new programs
Great interpersonal skills to deal with team members, staff, and clients
A team player who can also work independently and take ownership of their workload
Preferred
Previous experience in the consumer insolvency experience is highly desirable
Experience with Microsoft Dynamics CRM would be an asset
Benefits
Flexible work arrangements
Generous vacation- wellness days and birthday off
Extended health and dental coverage, plus virtual doctor services
Employee Assistance Program and mental health resources
Company-matching retirement savings plan
Financial support for professional development
Annual company events
Exclusive access to perks and discounts
Company
Farber Debt Solutions
Farber Debt Solutions is one of Canada’s most respected Licensed Insolvency Trustee firms.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Shane Pennell
Chief Executive Officer & Partner
Recent News
2025-07-29
Company data provided by crunchbase