BAL ยท 14 hours ago
Supervisor - Administrative Assistant
Richardson, Texas, United States
Full-time
Onsite
Mid LevelBAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. The Administrative Assistant Supervisor is primarily responsible for leading a team of employees, communicating company goals, and providing support to management including hiring and training.
ConsultingCustomer ServiceInformation TechnologyLaw EnforcementLegal
Responsibilities
Supervise Administrative Assistants and set day-to-day operational objectives for the team
Manage mail room issues and come up with effective solutions
Ensure policies, practices and procedures are understood and followed by direct reports and clients
Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
Assist management with hiring processes and trains new hires on administrative duties
Review all approvals and filings and keep up to date on any changes that have occurred
Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
Generate and shares comprehensive and detailed reports about team performance
Verifies entered data by reviewing, correcting, deleting, or re-entering data as required for accurate output (meeting quality standards)
Resolves discrepancies by using outlined procedures or returning incomplete files to the Paralegals for resolution
Provides quality customer service, including interacting with clients, answering client inquires, and effectively handling client concerns/complaints
Make photocopies
Send faxes and scan documents
Retrieve and/or return files
Other duties as assigned
May coach, lead, and motivate team to meet strict deadlines
May determine and adjust team and individual objectives
May monitor and analyze department work to develop more efficient use of resources while maintaining a high level of accuracy
May be responsible for establishing a positive work environment, providing career development opportunities, executing performance management, conducting feedback sessions, maintaining accountability, and establishing goals for continuous improvement
Bring extraordinarily high personal energy to the task at hand, and create an environment that fosters passion and teamwork
Understanding of and experience in leading change
Provide training to new and existing staff as needed
Qualification
Required
Ability to make sound judgment calls
Ability to work well with minimal supervision
Ability to catch errors and correct the work of others
Superior client service skills
Ability to prioritize
Ability to meet deadlines and goals
Benefits
Medical
Dental
Vision
Disability
Life insurance
Sick time
Unlimited vacation
401(k) with company match
Company
BAL
BAL is a corporate immigration law firm that delivers consulting services for organizations.
Founded in 1980
1001-5000 employees
H1B Sponsorship
BAL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (10)
2023 (6)
2022 (2)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Jeremy Fudge
CEO
Recent News
2026-01-06
2025-10-02
PR Newswire UK
2025-06-02
Company data provided by crunchbase