ICONMA · 1 day ago
Customer Supply Chain Representative
Hackettstown, NJ
Full-time
Onsite
Entry, Mid Level
2+ years expICONMA is a company in the food product manufacturing sector, seeking a Customer Supply Chain Representative for their Hackettstown, NJ location. The role involves building relationships with customers, managing order activities, and ensuring timely delivery while serving as the primary point of contact for customer-related supply chain functions.
Staffing & Recruiting
Responsibilities
Build a relationship with the customer to enhance trust and collaboration
Manage order activities to insure timely delivery creation, load planning and adherence to requested arrival date
Proactively communicate any issues to sales and the customer, take the lead to improve processes and resolve problems
Manage key master data in all order management systems (SAP) and desk guide
Represent customer at cross functional CMOS meetings and participate in problem solving and after action reviews as necessary
Recognize and resolve any potential order conflicts to insure on time and in full order delivery
First point of contact between the customer and key Client Wrigley Confectionary functions to ensure timely production, delivery and risk mitigation for customer orders
Manage projects to drive improvements to customer metrics
The Customer Supply Chain Representative is a critical role with the Supply Chain Team, as the primary point of contact for our customer they are responsible for building a collaborative customer centric relationship
The Customer Supply Chain Representative will own the order to delivery process and work closely with their customers to drive critical supply chain capabilities and metrics
As the primary point of contact they will keep the customer informed on order and product flow dedicating additional analytics to insure successful promotions and seasonal selling periods
Qualification
Required
2+ years' experience in Supply Chain, Order Management Logistics or Customer-facing role
Must be comfortable with external communication and conflict resolution
Intermediate to advanced level of MS Excel
Excellent written & verbal communication skills
Excellent organizational skills
Excellent time management skills
Ability to interact and communicate effectively with other internal departments
Preferred
Bachelor's degree in Supply Chain, Logistics, Operations Management, Business Management and/or related field
Knowledge of EDI, ERP and SAP
Background in Account Receivables and Payables
Benefits
Health Benefits
Referral Program
Company
ICONMA
ICONMA: Your Partner in Global Staffing Solutions and Digital Transformation ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.
1001-5000 employees
H1B Sponsorship
ICONMA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (31)
2023 (26)
2022 (39)
2021 (37)
2020 (69)
Funding
Current Stage
Late StageLeadership Team
Claudine George
Founder and CEO of ICONMA, LLC
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