Jewelers Mutual Group · 2 days ago
Enterprise Social Media Lead
Neenah, Wisconsin, United States
Full-time
Onsite
Senior Level
5+ years expJewelers Mutual Group is a technology-focused organization committed to supporting the jewelry industry. The Enterprise Social Media Lead will develop and execute a comprehensive social media strategy to enhance brand awareness and engagement across various platforms.
Financial ServicesInsuranceJewelryManufacturing
Responsibilities
Develop and execute an enterprise-wide social media strategy that supports corporate objectives, brand positioning, and business priorities
Partner with marketing, public relations, digital, HR, and business area leaders to ensure cohesive and targeted messaging that aligns with the paid social strategy
Create tailored content plans for key audiences, including customers, partners, employees, and prospective talent
Manage the company’s organic social presence across platforms (e.g., LinkedIn, Facebook, Instagram, X, YouTube, TikTok, etc.), optimizing content for each channel
Develop, curate, and schedule engaging organic content that reflects the company’s brand voice and values
Collaborate with internal creative teams and business stakeholders to develop compelling storytelling and visuals
Maintain a content calendar that aligns with marketing campaigns, corporate announcements, and cultural moments
Manage community engagement, ensuring timely and authentic responses to followers, customers, and brand mentions
Lead social listening efforts to monitor brand sentiment, industry trends, and competitor activity
Provide actionable insights and reporting to internal stakeholders to inform business decisions and messaging strategies
Identify opportunities for proactive engagement, thought leadership, and brand reputation management
Partner with office and regional teams to develop and manage localized content and campaigns
Ensure all content aligns with corporate brand standards while addressing unique audience needs and cultural nuances
Track KPIs such as engagement, reach, follower growth, and share of voice
Analyze campaign performance to continually improve content strategy and ROI
Prepare regular reports and insights for leadership on social media performance and opportunities in coordination with paid social efforts
Qualification
Required
Proven track record of developing and implementing successful organic social media strategies
Strong understanding of content strategy, community management, and social media analytics tools (e.g., Sprout, Hootsuite, etc.)
Exceptional writing, editing, and storytelling skills with a keen eye for brand tone and visual consistency
Analytical mindset with the ability to interpret data and turn insights into actionable strategies
Comfortable navigating ambiguity and adapting to shifting priorities
Ability to work independently and collaboratively
Consistently able to meet project objectives and deadlines
Bachelor's degree in marketing, communications, public relations, or related field
5+ years of experience managing social media channels for a corporate or enterprise-level brand
Expertise across all major social platforms, with strong knowledge of platform-specific best practices, algorithms, and emerging features
Strong leadership and project management skills, with experience managing agencies, budgets, and cross-functional initiatives
Demonstrated success in building and executing social campaigns that drive measurable ROI
Proficiency with social media tools (Sprout, Hootsuite, etc.) and analytics platforms
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Preferred
Familiarity with paid social strategy and how it integrates with organic efforts
Property/casualty insurance background is helpful
Benefits
Performance bonuses
Generous paid time off
Top-tier retirement program with 401(k) matching and additional company contributions
50% charitable gift matching
Paid volunteer time to support nonprofit causes
Company
Jewelers Mutual Group
Since 1913, we’ve been committed to supporting the jewelry industry and putting customers at the center of everything we do.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Murphy
President and CEO
Michael Pelto
Senior Vice President, Chief Technology Officer
Recent News
PR Newswire
2026-01-09
2025-09-04
Company data provided by crunchbase