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ECLARO · 1 day ago

Specialist, Learning Systems & Compliance

Washington, DC

Contract

Onsite

Entry, Mid Level

$57/hr - $60/hr

2+ years exp

ECLARO is a company that delivers life-changing healthcare solutions, and they are seeking a Specialist, Learning Systems & Compliance for their client in Seattle, WA. This role is crucial for ensuring compliance within Global Patient Operations and involves collaboration with LMS partners to effectively deploy training and support Change Management initiatives.

Staffing & Recruiting

Responsibilities

Data Reporting: Generate and maintain regular compliance reports to share out to Global Patient Operations leadership for streamlined communication

System Integration: Work with IT and LMS administrators to integrate learning systems with other organizational tools and platforms. Actively engage in the identification, sharing, and adaptation of best training practices cross-functionally

Subject Matter Expert (SME): Create and maintain, as delegated, the Learning and Development governance documents (SOP/WI) in the DMS

Compliance: Ensure that training programs comply with relevant industry regulations and internal policies

Deviations/CAPAs: Support SCLT deviations and investigations to capture unexpected events and propose strategies to mitigate recurrence of events

Content Creation: Creating content based on proposed CAPAs as needed to fill training gaps as identified from root cause analysis (RCA) investigations

Change Management: Supporting contact for Global Patient Operations Impact Assessments. Attend CCRB Meetings to delegate Impact Assessments based on new proposed changes to capture needed improvements to processes and documents

Qualification

EDMSLMSQualityCompliance systemsTechnical writingProject managementInstructional DesignFlexible & EntrepreneurialCollaborationCommunicationResults oriented

Required

Minimum 2-3 years of experience in quality and compliance systems

Experience with EDMS and LMS required

Experience with Deviations and or RCAs preferred

Prefer minimum 1 year experience in learning and development

Technical writing skills preferred

Bachelor's degree in Education, Life Science, Technical Communication, or a related field

Minimum 2-3 years of experience in quality and compliance systems. (7 + yrs experience overqualified, PhD overqualified)

Excellent verbal and written communication skills

Technical writing skills

Excellent project management and organizational skills

Prefer minimum 1 year experience in learning and development

Results oriented - A result-oriented individual, with a participative, strong personal work ethic, with a bias toward action. Establishes clear expectations, objectives, and priorities. Sets aggressive but achievable goals and consistently delivers. Diligently monitors progress and proactively addresses variances

Flexible & Entrepreneurial skills - The ideal candidate must be able to navigate complex environments and ambiguous situations. They will be a change agent in a rapidly transforming organization

Collaboration skills - Works effectively in a team-based organization, collaborates cross-functionally and builds alignment around goals and objectives. Readily builds consensus and achieves agreement on key initiatives and priorities

Communication skills - Excellent communication and interpersonal skills. Effectively leads meetings. Strong presentation skills in both small and large group settings with internal and external stakeholders. Excellent listener; seeks broad input and feedback; frequent and effective follow-up

Quality mindset - Able to adhere to standard policies and procedures and work within a controlled document management system (DMS)

Instructional Design - Works with content SMEs to create training based off needs analysis