Preferred Credit Union ยท 13 hours ago
Contact Center Specialist
United States
Full-time
Remote
Entry Level
1+ years expPreferred Credit Union is committed to providing exceptional financial services with integrity and care. As a Contact Center Specialist, you will be the first point of contact for members seeking help and will be responsible for responding to inquiries, assisting with account information, and resolving issues.
BankingFinancial ServicesLending
Responsibilities
Responding to member inquiries by phone or email, courteously and professionally, assisting with account information, transactions, and proactively resolving issues
Following all established processes and procedures to ensure accuracy and compliance
Clearly communicating policies, products, and services to members
Demonstrating honesty, integrity, and confidentiality in all interactions
Qualification
Required
1-2 years prior experience working in a financial institution required
Preferred
Prior Credit Union experience preferred
Prior experience in a face-to-face service role preferred
Company
Preferred Credit Union
Preferred Credit Union provides loans, mortgages, financial products, personal and business banking services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase