One Inc · 10 hours ago
Technical Program Manager
United States
Full-time
Remote
Senior Level
5+ years expOne Inc is a fast-growing digital payments platform in the insurance industry, providing seamless payment solutions for customers. The Technical Program Manager will lead core system integration projects, ensuring timely delivery and optimization of the PremiumPay and ClaimsPay solutions while serving as a subject matter expert for internal teams and clients.
FinanceFinancial ServicesFinTechInsurTechPayments
Responsibilities
Lead Integration Projects: Oversee new and existing core system integration projects, serving as the subject matter expert for both internal teams and clients. Ensure all aspects of project implementation—including scope, schedule, and costs—are executed flawlessly and delivered on time, within scope, and within budget
Stakeholder Collaboration: Collaborate with a dedicated Software Implementation Consultant and coordinate internal resources, third parties, and partners to align technical and business objectives for partner integrations. Build strong, trustful relationships with prospects, customers, and implementation partners
Requirements & Backlog Management: Lead requirements gathering workshops, assist in defining project scope and objectives, and gather business requirements for enhancements. Intake and prioritize defects, manage the integration backlog, and ensure resource availability and allocation
Project Execution & Documentation: Manage project timelines, resource capacity, and comprehensive documentation. Facilitate User Acceptance Testing (UAT) as integrations evolve, and maintain detailed project records
Performance & Advocacy: Track integration performance, data accuracy, and user adoption post-launch. Advocate internally for integration needs and drive initiatives that accelerate revenue generation for products and services
Support & Escalation: Support sales opportunities, new delivery projects, and handle escalations as needed. Effectively report and escalate issues to management
Mentorship & Methodology: Mentor customers and partners in One Inc implementation methodologies. Set realistic expectations and measure project performance using appropriate tools and techniques
Qualification
Required
Solid technical background with hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills; ability to build relationships with stakeholders
Skilled at identifying project interdependencies and mobilizing resources to maximize productivity and manage risk
Outstanding written and verbal communication abilities
Ability to lead and facilitate workshops and meetings with diverse participants
Strong organizational skills, attention to detail, and multi-tasking capability
Humble, positive, and ethical professional demeanor
Technical proficiency in APIs, data exchange protocols (webhooks, REST), and software architecture
Effective at translating technical details for business partners and business needs for engineers
Problem-solving skills to resolve data discrepancies and technical mismatches
Strategic thinker who understands how integrations drive revenue, efficiency, and customer experience
Ability to learn new software systems and how clients use them to support solutioning our products
Bachelor's Degree in Business, Computer Science, MIS or equivalent experience is preferred
At least five years' experience leading high-performance teams and/or implementation projects for Enterprise Packaged Software
Action Oriented, Growth Mindset, Positive Outlook, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & Professional Development
Preferred
Insurance Industry experience a plus
Agile SCRUM methodology experience
Background in Insurance Software
Experience with a top tier consulting company
Benefits
Medical, dental, and vision insurance
401(k) plan
A commitment to a solid work/life balance
A policy of promoting from within whenever possible
Company
One Inc
We understand how paramount the customer experience is to a carrier's success.
501-1000 employees
H1B Sponsorship
One Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2021 (1)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$35.5MKey Investors
Nordic CapitalAVP
2024-03-14Private Equity
2020-02-20Acquired
2017-05-02Private Equity· $15.5M
Leadership Team
Michael Ellis
CFO
Timothy Boyle
Chief Operating Officer
Recent News
2025-10-31
Company data provided by crunchbase