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Contra Costa County · 10 hours ago

Health Services Information Technology Clinical Systems Analyst II

Contra Costa County, CA

Full-time

Onsite

Mid Level

$165K/yr - $182K/yr

Contra Costa Health is the largest county department in Contra Costa County, dedicated to improving the health of all people in the region. They are seeking a Health Services Information Technology Clinical Systems Analyst II to provide ongoing professional support for clinical applications, including planning, implementation, and training activities.

Government

Responsibilities

System troubleshooting and resolution of issues escalated from the Help Desk

Systems analysis, workflow design and build

Coordinating and documenting systems, projects and/or processes including end user training

Qualification

EpicClinical degree/certificationSystems analysisWorkflow designTroubleshootingCultural competencyTeam collaborationCommunication skills

Required

Requires a clinical degree and/or certification (i.e., RN, RDH, CPhT, MLT, ARRT, etc.)

Fully trained in all procedures related to their assigned area of responsibility

Articulate, both verbally and in writing, and communicates clearly and professionally with staff, providers and vendor community

Works well in a team

Shows initiative and follow-through

Effectively analyzes and prioritizes situations as they arise during the day

Responds to urgent requests in a timely manner in an atmosphere with competing demands

Acknowledges and respects cultural and linguistic differences of diverse populations

Demonstrates empathy in handling customer needs and builds a trusting rapport with customers

Excels at troubleshooting

System troubleshooting and resolution of issues escalated from the Help Desk

Systems analysis, workflow design and build

Coordinating and documenting systems, projects and/or processes including end user training

Benefits

Professional development funds are available for each employee.

Company

Contra Costa County

The County of Contra Costa is home to approximately 1,094,000 residents, and was incorporated in 1850 as one of the original 27 counties of the State of California.

Founded in 1850