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Opus Agency · 12 hours ago

Sr. Registration Manager: Non-profit

United States

Full-time

Remote

Mid, Senior Level

$69K/yr - $75K/yr

5+ years exp

Opus Agency is a future-forward full-service global event agency, and they are seeking a Sr. Registration Manager to oversee the registration process for high-level attendees. This role involves collaborating with internal teams and clients to ensure excellent service and execution throughout the planning process.

AdvertisingEvent ManagementEventsMarketing

Growth Opportunities

No H1B

Responsibilities

Responsible for effective and timely communication between internal team, clients, and partner organizations

Able to provide critical, constructive feedback to colleagues

Able to lead client meetings un-supervised, advising clients on major decisions regarding each event

Flexibility with work and travel timelines based on project needs in a high paced environment

Must be able to be entrusted with sensitive data and maintain the utmost discretion and integrity to protect privacy and security

Must be detail oriented in project management and tracking tasks, as well as taking the initiative and being proactive

Illustrate an understanding of the variety of needs for a global attendee audience including succinct communication skills, international-used meeting terms, and ability to convey all event logistics with contacts who may have limited skills in the English language

Experience in Cvent registration platform preferred

Build and coordinate content, maintains functionality, and manages registration website timelines for multiple projects simultaneously

Recognizes the need for documentation improvement, takes ownership in actively improving said documents; strong participant in team and client meetings and regularly suggests and prepares topics for discussion

Fully understand and adhere to foundation policies and procedures

ONSITE: Can proactively pre-plan and manage the onsite execution of registration

ONSITE: Is adaptable and can quickly identify and work with changing priorities and needs for high-level attendees

ONSITE: Understands badge and security plans and can create new plans as needed

Ability to provide onsite logistical management for high-level profile individuals and events with limited pre-event planning involvement

Provide onsite event logistical management as required for events with attendance ranging from 5-50. Areas include pre-con with venue and vendors, transportation coordination, managing event setup and executing event, attendee and speaker needs

Regularly research and maintain a written resource of local and relevant event industry happenings, new venues, or offsite dinner locations for foundation events

Report to Opus manager and members of client event team on a regular basis to discuss project progress, challenges, and solutions

Maintain clear communication with manager and/or client, regarding special problems or exceptions to policies and procedures

Effectively perform work assigned in a timely, customer-centric, and accurate manner

Treat all proprietary information as confidential

Represent the client’s stewardship and values in all tasks

Follow established policies and procedures for appearance, timeliness, and safety

Utilize internal system for reconciling event-related charges; responsible for allocation of all charges and liaising with internal analyst on departmental chargebacks and tracking

Ensure appropriate coverage during any times out of the office

Perform other duties as assigned

Qualification

Event registrationProject managementCvent registration platformMicrosoft OfficeAnalytical capabilitiesCommunication skillsOrganizational skillsCritical thinking

Required

5+ years of experience in a relevant role, depending on the type of work experience

Possesses the discretion and integrity necessary for handling confidential interactions with high-profile individuals

Proven experience in supporting high-touch individuals, projects, or events successfully