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NEOGOV · 11 hours ago

Area Agency on Aging Program Coordinator

Lake County, CA

Full-time

Onsite

Mid Level

$74K/yr - $90K/yr

3+ years exp

NEOGOV is part of the County of Lake, which is seeking an Area Agency on Aging Program Coordinator. The role involves coordinating, developing, implementing, and monitoring services for the Area Agency on Aging and the Ombudsman Program, while also conducting research and analysis to improve program effectiveness.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Facilitates the coordination of non-casework programs and services with other divisions, County departments, and various community-based organizations

Evaluates programs and services for effectiveness and quality; plans, researches, analyzes, and facilities the development and implementation of policies and procedures; develops and maintains program and operational manuals

Responds to recommendations related to legislative and political developments affecting the AAA

Develops, implements, monitors, and oversees the AAA budget

Coordinates and/or directs the coordination of volunteer recruitment, retention, and training activities

Directs the performance of non-casework program services, including community education and outreach

Develops and monitors contracts and special projects, as assigned

Monitors expenditures of AAA programs and AAA funded contractors

Assists with the development and implementation of contracts and budgets, providing assistance to contractors as needed and appropriate

Coordinates needed assessment activities; analyze and presents findings to other staff

Supervises, trains, and evaluates assigned staff

Provides guidance and assistance to staff and contracted organizations in the identification of unmet service needs in areas of aging and long-term care

Researches, analyzes, and makes recommendations related to methods and approaches in the development and expansion of services as well as funding opportunities

Prepares grant applications and reports

Directs and coordinates the collection of statistical and program data for assigned programs

Prepares, updates, and maintains statistical reports in accordance with state and County guidelines

Tracks legislation and regulation changes affecting assigned programs

Trains and/or directs the training of contractors and other community participants in the implementation of new policies and procedures

Monitors staff, contractors, and other applicable parties for compliance with procedural changes

Regularly travels to various off-site locations to support business operations

Participates in the recruitment and selection of program staff

Assists with website development and maintenance

Prepares requests for proposals, coordinate the bidding process, and provide support to the selection process, as assigned

Performs related duties as assigned

Qualification

Program CoordinationBudget DevelopmentGrant DevelopmentSocial Services KnowledgeStaff SupervisionResearchAnalysisCommunity OutreachCustomer ServiceMicrosoft SoftwareWritten CommunicationOral CommunicationTeam Collaboration

Required

Possession of, or ability to obtain, an appropriate valid California Driver's License

Equivalent to a Bachelor's degree from an accredited four-year college or university with major coursework in business or public administration, social services, human services, or a closely related field

Three (3) years of full-time administrative or analytical experience in a public or private social service agency

Three (3) years of full-time experience in a public or private social service agency providing casework services to an elderly, disabled, or disadvantaged population

Knowledge of principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures

Knowledge of principles and practices of leadership

Knowledge of federal, state, and local laws, rules, and regulations governing services for seniors and people with disabilities

Knowledge of community resources available for seniors and people with disabilities

Knowledge of policies, procedures, and programs of the department

Knowledge of research and information gathering methods and procedures

Knowledge of collaborative service planning and implementation

Knowledge of principles of grant development, administration, and reporting

Knowledge of budget development and control

Knowledge of socio-economic conditions and trends

Knowledge of goals and purposes of public assistance and social services programs

Knowledge of general principles of public assistance policies and programs

Knowledge of customer service principles and techniques

Knowledge of proper English spelling, grammar, and punctuation

Knowledge of written and oral communications skills

Knowledge of computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation

Knowledge of principles and techniques for working with groups and fostering effective team interaction

Ability to select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner

Ability to assist in developing and implementing goals, objectives, policies, procedures, work standards, and internal controls for the department and assigned area(s) of responsibility

Ability to review, analyze, and evaluate situations and problems independently and respond appropriately

Ability to communicate clearly and concisely, both orally and in writing, and with people from diverse ethnic and cultural backgrounds

Ability to collect, interpret, and evaluate narrative and statistical data

Ability to develop and prepare clear and concise records and reports

Ability to interpret, explain, and apply a variety of federal, state, and County rules, regulations, policies, and procedures

Ability to independently organize work, set priorities, meet critical deadlines, and follow-up on assignments

Ability to regularly work well under pressure, meeting multiple and sometimes conflicting deadlines

Ability to utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks

Ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work

Benefits

RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS). CalPERS provides a defined benefit pension at retirement for County employees. The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information.

HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options.

VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees.

SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees.

HOLIDAYS- An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees.

SOCIAL SECURITY - County employees participate in Social Security.

CALIFORNIA STATE DISABILITY INSURANCE – SDI is available to some County employees.

DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees.