Entry- Level, -REMOTE Bilingual Spanish and Brazilian Portuguese , Customer Service and Claims Positions jobs in United States
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Sedgwick · 15 hours ago

Entry- Level, -REMOTE Bilingual Spanish and Brazilian Portuguese , Customer Service and Claims Positions

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$17/hr - $17/hr
date1+ years exp

Sedgwick is a company focused on providing support for people facing unexpected challenges. They are seeking an entry-level professional to expedite the Customer Service claims application process and assist customers with their claims inquiries using both Portuguese and English.

BankingInsuranceRisk Management
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H1B Sponsor Likelynote

Responsibilities

You will be handling USA and Latin American customers
Assigns new claims to the appropriate claims handler
Enters verbal and written application information that meets both the internal and external customers' requirements accurately into the claims management system
Contacts the customer by telephone, written correspondence and/or the claims system regarding documentation required to process a claim, required time frames and claim status
Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process
Participates in and maintains a quality service culture within the Customer Service Team
Attendance during scheduled work hours is required
Performs other duties as assigned
Serves as a cross-trained resource, capable of supporting multiple functions or departments as operational needs require
Must be literate in English, with the ability to read and communicate effectively in a professional setting

Qualification

Bilingual SpanishBilingual PortugueseCustomer serviceCommunication skillsMicrosoft OfficeOrganizational skillsInterpersonal skillsTeamwork

Required

High school diploma or GED required
One (1) year of clerical or customer service experience or equivalent combination of education and experience preferred
Excellent oral and written communication
PC literate, including Microsoft Office products
Good customer service skills
Strong organizational skills
Good interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Benefits

Medical
Dental
Vision
401k and matching
PTO
Disability and life insurance
Employee assistance
Flexible spending or health savings account
Other additional voluntary benefits

Company

Sedgwick

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Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected.
dateFounded in 1969
location
Memphis, Tennessee, USA
people-size10001+ employees
web-link
http://www.sedgwick.com

H1B Sponsorship

Sedgwick has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (4)
2022 (9)
2021 (14)
2020 (10)

Funding

Current Stage
Late Stage
Total Funding
$1.5B
Key Investors
Altas PartnersLa Caisse
2024-09-12Private Equity· $1B
2018-12-01Private Equity
2018-09-12Acquired

Leadership Team

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Michael Arbour
Chairman & Chief Executive Officer
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Kalani Reelitz
Global Chief Financial Officer
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Recent News

Morningstar.com
Sedgwick names Paul White as CEO, International
2025-11-10
Research and Markets
Insurance Third Party Administrators Market Outlook 2025-2030: Increasing Demand for Healthcare TPAs Driving Industry Growth
2025-09-12
PR Newswire
Sedgwick appoints Vishy Padmanabhan to Chief Transformation Officer
2025-09-04
Company data provided by crunchbase