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AMERICAN SYSTEMS · 15 hours ago

Data Center Specialist I

US-IL-Chicago

Full-time

Onsite

New Grad, Entry Level

0+ years exp

AMERICAN SYSTEMS is a company focused on innovation and customer success, seeking a Data Center Specialist I. In this role, you will provide data center administration and hardware support, ensuring data backup and operational support while responding to technical issues and customer tickets.

GovernmentInformation Technology

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide data center administration and hardware support for unsecured on-premises and cloud environments

Ensure backup of data, daily operational support for various networks, performing standard data center monitoring activities as well as planning, installing, and supporting hardware

Respond to customer tickets to resolve technical issues associated with network and routing protocols at all levels of the OSI model through the use of diagnostics and network administration tools

Install and replace network appliances such as firewalls, routers, and switches

Under guidance and direction, provide transition support for hardware, provide advice and guidance on the most practical technical approach to meeting customer requirements

Rack systems, install appropriate power sequence for systems, and install organized cabling for systems according to written standard

Install cabling according to cabling diagrams

Conduct installation of systems racks using equipment lift aids for installation of heavy hardware

Respond to customer tickets with professionalism and communicate complex technical information to various audiences within the customer base

Contribute to the development and documentation of processes and aid implementation

Perform level one maintenance on fiber Cat 6 Cables

Assist with the organization and tracking of data center equipment inventory

May periodically participate in hardware migrations for various customers

Qualification

Network AdministrationData Center OperationsTCP/IP ProtocolsNetwork SecurityHardware InstallationTeam CollaborationTechnical CommunicationProblem Solving

Required

Must be a U.S. Citizen

Must be able to pass federal background investigation and obtain a Public Trust

6 months - 3 years of relevant Network Administration/Data Center experience

Experience troubleshooting a wide range of LAN, WAN, Multi-Protocol Label Switching (MPLS), and network/service availability

Ability to observe data center environment (racks, servers, cabling, etc.) to identify areas of improvement and make recommendations for fixes and enhancements

Demonstrated experience working with TCP IP protocol suite, IP subnets and masking, and routing protocols

Must have the ability to explain protocols, technical procedures, and processes clearly and accurately to both technical and non-technical audiences

Experience with the principals of networking, storage, server, and systems operations

Background demonstrating the ability to operate effectively within a complex dynamic environment

Experience in analyzing and interpreting network, storage, application, server, and security systems monitoring logs, rules, and outputs to create actionable remediating tasks

Familiarity or experience with network security such as firewalls and ACL's; including multivendor Firewall and Network Security appliances such as Cisco, Palo Alto, IXIA, Juniper, and NetScaler

Familiarity supporting global network systems and subsystems

Must work well in a team environment

Must have the ability to lift up to 50 lbs

Must have the ability to bend, stretch, squat, kneel, to move equipment, set up workstations (projectors, TV screens, computers, servers, routers, printers, tools, etc.)

Must have the ability to use fine motor skills (hands and fingers) to operate server components and connect cables

Must have the ability to walk or stand for long periods

Must have the ability to climb stairs and ladders

Must have the ability to work in confined areas such as server room, crawl spaces or attics