Microbac Laboratories, Inc. · 2 weeks ago
Regional Administrative Business Manager
Warrendale, PA
Full-time
Onsite
New Grad, Entry LevelMicrobac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients worldwide, offering laboratory solutions to various industries. The Regional Administrative Business Manager (RABM) supports operations by managing administrative systems and providing customer service to clients and laboratory staff.
BiotechnologyEnvironmental Consulting
Responsibilities
Provide timely support to laboratory technical and administrative staff by effectively addressing administrative and clerical needs
Thorough understanding of company finance system (NAV)
Accounts Payable (AP): review vendor invoices, code and submit to corporate
Accounts Receivable (AR): ensure weekly upload of invoices, submit checks received, etc
Process all credit cards through the corporate system (Authorize.net)
Address all declined credit card charges
Collections: Work daily on addressing all late payments
Generate monthly invoices for specific customers
Vendor invoices: Confirm all orders that have been placed have an associated invoice and it has been entered into NAV. No invoices are missing
Create statements for customers
AR: Check past due accounts and what/if any needs to be put on hold
Third Party Invoicing: Ability to navigate all third-party invoicing systems (ARIBA, etc.)
Send credit apps to new customers
Customer Service: Secondary person for customer calls
Contributes to team effort by accomplishing related results as needed
Any other duty as assigned
Qualification
Required
General knowledge of office systems
Ability to navigate and work within various computer software programs (i.e.; Microsoft Word, NAV and Excel)
Ability to work well under the pressure of deadlines and manage multiple projects effectively
Excellent customer service and communication skills
Must possess excellent organization skills and be able to maintain neat and orderly systems and workspace
Must display a positive and enthusiastic demeanor while interfacing with clients and throughout the execution of all duties
High school degree or equivalent is required
Experience working with applications within the Microsoft Office Suite is required
Preferred
Prior Customer Service Experience Is Preferred
Prior office administrative experience is preferred
Benefits
Medical
Dental
Vision
Life insurance
Disability
Generous paid time off including vacation
Holidays and flex-time
A wellness program
Referral bonus
Tuition reimbursement
Company
Microbac Laboratories, Inc.
Companies of all sizes partner with Microbac to test the quality, safety, and performance of their products and operations.
Founded in 1969
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Trevor Boyce
CEO & Chairman
Tamara Grecco
Chief Financial Officer
Recent News
Company data provided by crunchbase