Apply on Employer Site

Learning Care Group · 1 day ago

Sr Director, HR Operations

Novi, MI

Full-time

Onsite

Director/Executive

$185K/yr - $200K/yr

8+ years exp

Learning Care Group is a company dedicated to caring for children and families, as well as their dedicated team members. The Sr Director of HR Operations serves as a strategic thought leader, driving innovation and operational excellence across the HR function while overseeing HR compliance, data integrity, and service delivery.

E-LearningEdTechEducation

Responsibilities

Provide strategic oversight of the HR technology landscape and employee data governance, ensuring system security, regulatory compliance, and end-to-end lifecycle management of electronic records, including privacy controls, access management, retention standards, and audit readiness, while partnering cross-functionally to align technology strategy with business objectives and enterprise data architecture

Drive optimization of HR systems and digital tools by leveraging automation, integrations, analytics, and emerging technologies to enable scalable, efficient, and user-centric HR operations

Serve as owner for HR system implementations, upgrades, and enhancements, ensuring strong project management, change management, and user adoption

Lead enterprise change management strategies by developing communication, training, and stakeholder engagement plans that ensure successful adoption of new systems, processes, and organizational changes

Establish and manage a cohesive HR vendor ecosystem, including contract negotiations, SLA governance, performance scorecards, and facilitation of Quarterly Business Reviews (QBRs)

Develop and manage the HR operating budget across all departments, ensuring accurate forecasting, strong financial discipline, and optimization of vendor and technology investments

Provide enterprise-level governance and central coordination of the HR project portfolio, ensuring alignment with organizational priorities, managing dependencies and resources, maintaining project roadmaps, and delivering initiatives on time and within budget in partnership with EPMO

Oversee and facilitate strategic guidance of all HR compliance programs, including background checks, I-9 processing, unemployment claims, notice of pay, and annual EEO-1 filings, ensuring regulatory adherence and audit readiness

Champion and continuously evolve the HR Shared Services delivery model, driving increased efficiency, centralization, and scalability while ensuring exceptional service, operational excellence, and alignment with organizational goals and HR strategy

Lead HR operational support for mergers and acquisitions, partnering with HR, Operations, EPMO, IT, and business leaders to ensure seamless onboarding and successful workforce transitions

Deliver HR reporting and analytics through dashboards and scorecards, leveraging OTBI, ServiceNow, PowerBI, and other tools to track KPIs, trends, and operational performance while translating insights into strategic recommendations that inform leadership decision-making and workforce planning

Qualification

HR technology oversightOracle HCM CloudChange managementHR project managementWorkforce management solutionsFinancial managementData governanceConsulting skillsCommunication skillsOrganizational skills