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First Merchants Corporation · 1 day ago

Horizon Deposit Systems & Conversion Analyst

United States

Full-time

Remote

Mid Level

3+ years exp

First Merchants Corporation is seeking a Systems & Conversion Analyst to join their team. This full-time position will ensure core banking application systems operate reliably and provide technical support services to meet operational needs.

Financial Services

Responsibilities

Provide support of assigned core banking application system by troubleshooting technical assistance requests received through internal ticketing system in accordance with SLA standards

Perform core banking system parameter changes while following Change Management and/or SOX standards. Design and test new and existing product parameters, system functionality and/or configuration, and notices/letters and statements

Assist in monitoring application updates and new releases from vendors, ensuring custom programming remains intact. Review and understand vendor client bulletins and release updates. Complete system and regression testing and support user testing, to deliver high quality release package implementation

Coordinate, conduct, and/or participate in regular meetings to communicate and provide proper interpretation of system changes and/or configurations, including changes in policy and procedure, ensuring changes comply with applicable regulatory requirements

Assist in troubleshooting application and user issues in core banking system, reaching out to application vendor as needed for resolution. Document, report, and resolve system failures. Create and participate in event assessments involving assigned core banking applications

Use application system data through SQL or application system query as requested through information request, projects, audits, etc. to fulfill any custom reporting needs not directly available through the core banking system

Build, create and execute extract files from core banking system data for third party vendor requests

Participate in projects to help define system scope and objectives through research and understanding of core banking system while considering system or operational limitations to achieve desired outcome

Develop testing strategies and execute test plan to mitigate deployment risk. Identify issues and escalate/manage resolution as required. Recommend preferred solutions

Create automation using Nintex bots. Complete system and regression testing and support user testing to deliver high quality, fully automated bot

Gather and assess requirements for software utilization through data analysis, core parameter review and completion of questionnaires

Create core data field mapping and transaction workflow documents to form the technical specifications for the integration to be shared with vendors and programmers, and others as appropriate to ensure successful conversion

Qualification

Core banking systems supportSQLRPA automationData analysisCommercial bank operationsTechnical specifications documentationChange managementTesting strategiesTroubleshooting