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CVS Health · 3 months ago

Analyst, Clinical Support

United States

Full-time

Remote

New Grad, Entry Level

$44K/yr - $102K/yr

0+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care. The Analyst, Clinical Support role involves providing operational support, driving process improvements, and ensuring compliance and quality assurance while optimizing clinical operations to enhance patient care.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Performs hands-on operational support including driving process improvements, ensuring compliance and quality assurance, conducting data analysis and reporting, participating in training and education initiatives, fostering collaboration and communication among interdisciplinary teams, and contributing to project management

Works to optimize clinical operations, enhance efficiency and compliance, and support the delivery of high-quality patient care

Communicates internally as a liaison between staff, vendors, and other business areas to allocate necessary resources to achieve the goals and objectives of the business strategy

Analyzes error reports and resolves error trends, identifies operational risks, and provides solutions to senior managers and senior individual contributors

Assists with clinical support strategy and resource requirements, analyzing data to ensure growth and development goals and objectives are met

Aligns clinical support training needs with resources, budgets, and analysis, ensuring continuous improvement while meeting goals and objectives

Coordinates the clinical support review process with supervisory staff, providing detailed reports to ensure consistent information

Develops basic strategies for delivery on stakeholder and business performance to senior managers, ensuring consistent communication and analysis

Balances daily workload and clinical support resource management, collecting financial analysis, budget gaps, and pricing consistency to ensure consistent performance at the company's standards

Manages resources to develop the methodology for analyzing and reporting clinical support team performance data to senior managers and stakeholders

Administers strategic review processes ensuring continuous improvement, compliance, and high-performance clinical support protocols and standards are upheld

Qualification

Prioritization skillsProblem solvingCommunication skillsTime managementOrganization skills

Required

Basic Awareness of Problem solving and decision making skills

Good communication skills- verbal and written

Time- Management

Organization and Prioritization skills

Preferred

Prior Relevant work experience 0-2 years

Bacherlor's degree preferred

Benefits

Affordable medical plan options

401(k) plan (including matching company contributions)

Employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility