Associate/Sr. Associate/Manager - Creative Account Manager jobs in United States
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Eli Lilly and Company · 6 days ago

Associate/Sr. Associate/Manager - Creative Account Manager

Eli Lilly and Company is a global healthcare leader headquartered in Indianapolis, Indiana, dedicated to improving lives through innovative medicines. The Creative Account Manager plays a crucial role in managing creative projects, ensuring alignment with client goals, and collaborating with creative teams to deliver impactful marketing solutions.

BiotechnologyHealth CareMedicalPharmaceutical
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Responsibilities

Oversee day-to-day management of creative projects, ensuring alignment with client goals, brand strategies, and business objectives
Serve as the primary point of contact for in-progress creative projects, developing and maintaining project timelines, tracking deliverables, and ensuring all work is completed on schedule and within budget
Skilled in interpreting client requests and shaping them into structured plans for creative teams, ensuring alignment from initial briefing through iterative revisions and final delivery
Monitor project progress, proactively identify risks, and implement solutions to keep projects moving forward
Lead the creative review process for managed assets, bringing together the correct people at the correct time, and ensuring feedback is delivered, understood, and actioned on in accordance with all original creative direction
Support and partner with the Associate Director, Strategic Account and Project Manager to build strong relationships, anticipate needs, and find opportunities for the IHA to expand its impact, drive innovation, and deliver greater value to clients and collaborators
Communicate regularly with clients to provide updates, gather feedback, and ensure satisfaction throughout the project lifecycle
Deliver weekly, monthly, and quarterly reports on project status, account growth, and key achievements
Partner closely with creative, strategy, and production teams to deliver high-impact, compliant marketing solutions
Delegate tasks, supervise day-to-day activities, and foster open dialogue to ensure creative teams are supported and empowered
Develop and maintain accurate internal trackers, client reports, and status updates, outlining key decisions, next steps, and deliverables
Support agile pod workflows for US teams by optimizing processes, removing obstacles for creative partners, and driving operational excellence across every initiative
Contribute to the continuous improvement of creative workflows and team operations
Assist in routing materials through internal review processes, including Medical, Legal, and Regulatory (MLR) when applicable

Qualification

Account managementCreative operationsProject managementWorkfront proficiencyMLR workflows familiarityDigital marketingCapacity managementProcess improvementCreative development understandingBrand strategyOmnichannel executionPMP certificationCSM certificationExceptional communicationOrganizational skillsCollaborative working styleFeedback implementation

Required

Bachelor's degree in marketing, communications, advertising, journalism, business administration, or related field
5+ years of experience in account management, project management, or creative operations within a creative agency, in-house team
Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role

Preferred

Experience supporting or running creative projects and integrated marketing initiatives across multiple channels and audiences
Demonstrated familiarity with Medical, Legal, and Regulatory (MLR) workflows, with the ability to guide teams to align strategies and execution with compliance standards
Proficiency in Workfront or similar project management systems
Exceptional communication and organizational skills, with the ability to drive alignment and inspire collaboration across teams
Experience working within highly regulated or compliance-heavy environments such as healthcare, finance, government, or media, with a strong understanding of process rigor, documentation, and cross-functional review
Demonstrated success supporting teams that deliver marketing initiatives for multiple brands, projects, or collaborators across diverse channels
Collaborative working style with a focus on getting results and fostering a positive, team-oriented environment
Validated ability to lead key accounts or complex, multi-channel creative projects
Effective capacity management skills at both individual and small team levels
Ability to identify and address process or technology challenges, implementing solutions through project planning and breakthrough management
Solid understanding of creative development, digital marketing, brand strategy, and omnichannel execution
Project Management Professional (PMP), Certified ScrumMaster (CSM), or equivalent certification preferred
Comfortable receiving and implementing feedback from peers, partners, and interested parties to align with shared goals and elevate outcomes

Benefits

Company bonus
Eligibility to participate in a company-sponsored 401(k)
Pension
Vacation benefits
Eligibility for medical, dental, vision and prescription drug benefits
Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
Life insurance and death benefits
Certain time off and leave of absence benefits
Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)

Company

Eli Lilly and Company

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We're a medicine company turning science into healing to make life better for people around the world.

Funding

Current Stage
Public Company
Total Funding
$6.5M
2024-02-12Post Ipo Debt· $6.5M
1978-01-13IPO

Leadership Team

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David Ricks
Chair, CEO
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Lucas Montarce
Executive Vice President and Chief Financial Officer
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Company data provided by crunchbase