Customer Service Representative (Insurance) jobs in United States
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Avalon Risk Management ยท 11 hours ago

Customer Service Representative (Insurance)

Avalon Risk Management is a specialty insurance broker focusing on risk management and insurance products for the international trade and logistics industry. The Customer Service Representative role involves supporting Account Managers, servicing a book of business, and assisting clients with policy-related inquiries.

Insurance

Responsibilities

Attaining and maintaining an IL Property and Casualty license
Supporting Account Managers in servicing a book of business and working with clients to answer policy questions, update account changes, assist with premium collections, fielding phone calls, and more
Working within our Agency Management System, EPIC and INDIO to create marketing submissions, proposals, Binders, and Certificate of Insurance to name a few

Qualification

IL Property & Casualty licenseCustomer support experienceEPICINDIOComputer skillsCommunication skillsOrganizational skillsTeamworkAttention to detailFlexibility

Required

Some professional customer support experience and/or formal business education
Capability of attaining an IL Property & Casualty license
Excellent written and verbal communication skills
Strong work ethic
Close attention to detail
Strong organizational skills
Excellent computer skills
Ability to work independently and with a team

Preferred

Insurance experience

Benefits

Health, vision, and dental benefits through Aetna
Life & AD&D
401(k) with match
Tuition reimbursement
Student loan assistance
Hybrid work from home environment after initial training

Company

Avalon Risk Management

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Avalon Risk Management is an insurance company offering transportation bonds and cargo insurance products.

Funding

Current Stage
Growth Stage

Leadership Team

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Michael Brown
President & CEO
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Keith Sanchez
Founding Partner & Divisional Vice President
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Company data provided by crunchbase