Cumberland Heights · 1 week ago
Patient Accounting Generalist
NASHVILLE,TN,US
Full-time
Onsite
Entry Level
2+ years expCumberland Heights is dedicated to providing high-quality care for individuals suffering from chemical dependency. The Patient Accounting Generalist is responsible for verifying patient insurance benefits, managing billing accounts, and ensuring accurate demographic and insurance information is maintained in the patient accounting software.
Health CareMedicalRehabilitationWellness
Responsibilities
Keys payments, adjustments, and charges with a high degree of accuracy
Maintains batch files for reference and auditing purposes
Verify insurance eligibility and coverage—documenting same in electronic medical record
Review demographic and insurance information from Patient Registration to ensure accuracy
Audit billing accounts to ensure accuracy with demographic information
Create patient billing accounts in the patient accounting software
Performs daily bed transfers in the patient accounting software
Provides coverage for Patient Registration as needed
Works with Financial Advisors to provide assistance with discharges, adjustments, and rosters
Ensures that a welcoming, safe and healing environment is maintained for each patient and family throughout the continuum of care
Recommends ways to improve the quality and delivery of services
Ensures proper handling and distribution of company funds
Maintains confidentiality of company and patient information
Reacts productively to change
Performs other duties as assigned by Coordinator/Director
Qualification
Required
High school diploma or GED is required
Ability to problem-solve, analyze, and interpret information
Excellent customer service skills and attention to detail
Ability to remain calm and supportive when dealing with hostile persons via communications
Ability to be open and culturally sensitive to a wide variety of patients' experiences
Excellent written and oral communication skills with the ability to effectively speak, read and write in English
Ability to interact with co-workers in a collaborative and courteous manner while providing guidance, instruction, and training
Ability to lift up to 20 lbs and move around campus on uneven and rural terrain
Ability to speak, hear, see, sit, walk, stand, reach, and use fine/gross motor skills
Preferred
Minimum of two (2) years collections or other Accounts Receivable experience preferred
Intermediate computer skills including Microsoft (Outlook, Work and Excel)
Experience with AS400 and medical software preferred
If recovering, two (2) years of verifiable abstinence required with active participation in an appropriate twelve-step program preferred
Company
Cumberland Heights
Cumberland Heights is a healthcare facility that provides detoxification, inpatient, outpatient, extended care, and telehealth services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Robin Cox
CFO
Chapman Sledge
Chief Medical Officer
Recent News
2025-09-12
Company data provided by crunchbase