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Roseburg Forest Products · 14 hours ago

National Account Manager

Springfield, OR

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Roseburg Forest Products is a leading North American producer of engineered wood and innovative wood products. The National Account Manager is responsible for developing strategic growth opportunities with retail partners, leveraging product knowledge and market dynamics to build strong relationships and drive account insights.

Consumer GoodsManufacturing

Responsibilities

Understand and anticipate customers’ existing and future needs through engagement with merchants, regional and store-level partners, and key industry partners

Deliver compelling solutions to customer needs that differentiate Roseburg from the competition

Engage in tactical and strategic account planning functions to achieve Roseburg objectives

Bring fresh insight to customers’ business that will help them deliver a competitive advantage within their market

Develop growth strategies benefit Roseburg and the retail partner

Build and manage internal and external relationships that foster multiple levels of relationships with key leaders within Roseburg and customer’s organizations including executive level interactions

Drive engagement within the retail partner at all levels of Roseburg

Build trust throughout the customer’s organization, influencing up to the executive level in purchasing, sales, admin functions, etc

Represent Roseburg product mix and brand value to key retail team members

Maintain knowledge over Roseburg product mix, manufacturing differentiators, and potential product improvements to deliver value to the customer

Educate customers on Roseburg features and uses; explore new channels for education to drive adoption

Ensure customers’ order process and product selections are aligned with all Roseburg mill capabilities and goals

Liaise with SIOP and Inventory teams to ensure retail partner needs are met on time and in full

Execute Roseburg marketing strategy in partnership with Marketing team partners

Embrace the growing role of technology in driving account excellence (data management through Tableau and Salesforce, visual representation of data and insights, customer e-commerce, etc.)

Model company core values and culture

Qualification

Sales experienceRetail account managementBuilding materials knowledgeData managementFinancial principlesInterpersonal skillsCommunication skillsOrganizational skillsSelf-motivationTeam player

Required

Bachelor's degree in Business, Marketing or technical degree

Minimum ten years' sales experience in the construction and/or building materials market segments

Minimum 3 years managing retail accounts; track record of growing sales and relationships with retail customer(s)

Experience launching and growing adoption of branded building material within retail context

Ideal team player: Hungry, Humble, and Smart

Ability to manage multiple and conflicting priorities in a dynamic environment

Excellent interpersonal skills

Understand and exhibit a sense of urgency

Outstanding listening, verbal and written communication skills

Proven ability to gain credibility and influence peer internal functions

Strong self-motivation and organizational skills

Solid understanding of financial principles, building industry dynamics, and competitive landscape

Familiarity with Roseburg's product portfolio and competitive differentiators

Proven track record of success; demonstrated proficiency in selling skills, listening, probing techniques, identifying buying signals & negotiating for mutual benefit to Roseburg and the customer

Valid driver license with a safe and proven driving record

Ability and willingness to travel overnight approximately 40% of the time