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Piedmont · 1 day ago

Financial Care Agent - Columbus

Onsite

Full-time

Onsite

Mid, Senior Level

2+ years exp

Piedmont is a healthcare provider, and they are seeking a Financial Care Agent to serve as front-line support for Patient Financial Care. The role involves resolving customer inquiries and providing information on financial resources and insurance benefits.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Serves as front-line support for Patient Financial Care within Piedmont

Responsible for handling and resolving in-person, telephonic or digital customer inquiries and/or concerns by providing patients/guarantors from both hospitals and physician practices with a consistent and seamless experience

Responsible for following up on and collecting pre-service, at-service or outstanding guarantor balances when required

Will provide information on estimated cost of services, verify coverage, secure authorization, make appointments, and explain insurance benefits and information on financial resources to patients/guarantors

Qualification

Healthcare revenue cycleFinancial counselingHealthcare Financial Management CertificationCertified Revenue Cycle RepresentativeCustomer serviceCommunication skillsProblem-solving

Required

H.S. Diploma or General Education Degree (GED) Required

2 years of healthcare revenue cycle experience is Required

5 years of healthcare Revenue Cycle experience with a focus in Financial Counseling is Required

None Required

Preferred

Bachelor's Degree is Preferred

Certification with Healthcare Financial Management Association, or Certified Revenue Cycle Representative is Preferred

Company

Piedmont

Glassdoor3.6

Piedmont is empowering Georgians by changing health care.

Founded in 1905

Atlanta, Georgia, US

10001+ employees

http://www.piedmont.org

H1B Sponsorship

Piedmont has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (3)

2022 (2)

2021 (1)

2020 (1)