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Mattress Firm · 1 day ago

Store Sales Manager

Mesquite, TX

Full-time

Onsite

Mid Level

$70K/yr - $90K/yr

Mattress Firm is a leading company in the sleep industry, dedicated to helping customers find their ideal mattresses. The Store Sales Manager is responsible for leading the store's vision and achieving sales performance goals while ensuring a compelling in-store experience and developing the skills of team members.

E-CommerceRetail

No H1B

Responsibilities

Conduct one-on-one meetings to gain a deep understanding of your team's motivations and personal/ professional aspirations

Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained

Have 30-60-90-day check-ins with new team members to discuss progress and opportunities

Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools

Ensure company policies, including appearance and functionality standards, and state regulations are followed

Professional communication and representation of Company brand in all internal and external interactions

Follow Company procedures for product transfers to ensure proper documentation of inventory

Ability to plan strategically

Analyze company provided reporting to determine appropriate staffing levels for store location. Partner with leadership to make staffing level changes

Provide technical and product knowledge information to associates and customers, serve as subject matter expert

Analyze company provided reporting and identifying skill gaps to address through coaching

Achieve or exceed individual store financial targets through effective execution and customer service at the store level

Ensure store execution of product merchandising, marketing and POP standards

Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales

Ensure timely opening and closing procedures

Manage stock inventory levels for assigned store

Review merchandise flow for assigned store, ensuring accurate stock

Follow all Company procedures on cash handling including acceptance of payment and deposit processes

Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing

Ability to stand or sit for 8+ hours at a time

Execute company initiatives and any other activities requested by the supervisor

Maintain awareness of competition, advertisements and services offered, develop strategies to counter

Conduct store level inventory process and research any discrepancies. Partner with leadership and corporate partners as needed

Lift, push or pull 50+ pounds

Qualification

Sales performance managementBilingual - SpanishWorkforce managementTalent developmentBusiness operationsProfessional communicationTeam buildingStrategic planning