Unity · 15 hours ago
Technical Systems Analyst/Application Support
Boston, MA
Full-time
Hybrid
New Grad, Entry Level
$50.74/hr - $55/hrUNITY Systems is seeking a Technical Systems Analyst to provide Tier-2 application support, troubleshoot system issues, and support end users to ensure reliable application performance. The role involves resolving escalated application support tickets and monitoring systems while documenting resolutions.
3D TechnologyReal Time
Responsibilities
Resolve escalated application support tickets
Troubleshoot application and system issues
Support users via phone, email, chat, and ITSM tools
Monitor systems and document resolutions
Qualification
Required
Application or systems support experience
Strong troubleshooting and customer service skills
Clear written and verbal communication
Ability to participate in on-call support
Preferred
ITSM tools (ServiceNow preferred)
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Unity
Unity [NYSE: U] offers a suite of tools to create, market, and grow games and interactive experiences across all major platforms from mobile, PC, and console, to extended reality.
Founded in 2004
5001-10000 employees
H1B Sponsorship
Unity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (55)
2023 (39)
2022 (81)
2021 (62)
2020 (78)
Funding
Current Stage
Late StageLeadership Team
Scott Pitasky
Chief People Officer
Recent News
EIN Presswire
2025-12-10
2025-11-24
Company data provided by crunchbase