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Form Bio · 1 day ago

Technical Program Manager (Enterprise Software Services)

San Francisco Bay Area

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $115K/yr

Form Bio provides award-winning software and AI solutions for cell and gene therapy leaders. They are seeking a Technical Program Manager to lead a critical software services engagement, ensuring successful outcomes across complex software, data, and cloud infrastructure initiatives.

BiotechnologyData ManagementDatabaseInformation TechnologyLife ScienceSoftware Engineering

H1B Sponsor Likely

Responsibilities

Own and manage the overall relationship with Enterprise Biotech for a multi-million dollar and growing annual software services contract

Build trusted relationships with executive sponsors, senior leaders, and technical stakeholders on the customer side

Act as the primary escalation point for issues, risks, and conflicts, driving resolution and alignment

Facilitate clear, consistent communication across business, scientific, and technical audiences

Lead detailed project planning and execution across multiple parallel workstreams

Work closely with agile software engineering teams to ensure delivery against scope, timeline, and quality expectations

Manage dependencies, risks, and tradeoffs while maintaining momentum in a fast-moving environment

Operate effectively under pressure, including in high-stress or contentious situations, to drive successful outcomes

Partner with customer stakeholders to elicit, document, and refine:

Detailed requirements

Acceptance criteria

Product and feature definitions

Ensure requirements are actionable, prioritized, and aligned with both customer goals and engineering constraints

Lead iterative review cycles with customers to validate deliverables and ensure expectations are met or exceeded

Collaborate with life sciences, bioinformatics, and AI/ML specialists to understand domain-specific needs and constraints

Coordinate delivery of:

SaaS product features and roadmaps

Cloud infrastructure projects (with emphasis on Google Cloud Platform)

Custom applications and data warehouse solutions

Develop sufficient technical depth to engage credibly with engineers and scientists while learning new domains on the job

Ensure on-time, high-quality delivery of contracted services

Track progress, milestones, and outcomes against contractual commitments

Proactively identify opportunities to improve delivery efficiency, collaboration, and customer satisfaction

Qualification

Program ManagementSaaS ManagementAgile MethodologiesCloud InfrastructureBioinformaticsAnalytical SkillsCommunication SkillsInterpersonal SkillsProblem-SolvingEmotional Intelligence

Required

Proven experience managing complex, enterprise-scale software or technology services engagements

Strong executive presence with experience interacting directly with senior leaders and decision-makers

Exceptional project and program management skills, including experience working with agile software teams

Demonstrated ability to operate effectively in high-stress, high-visibility, and occasionally contentious environments

Experience managing SaaS feature roadmaps and coordinating cross-functional delivery

Experience delivering custom software applications and data warehouse or data platform projects

Excellent written and verbal communication skills, with the ability to translate between technical and non-technical stakeholders

Willingness and ability to work on-site in Dallas, TX and travel regularly to the customer location

Must have the utmost integrity and understanding of confidentiality as positions require

Professional demeanor, strong interpersonal communication skills

Strong analytical, critical thinking and problem-solving skills

Solid verbal, written and communication abilities across mediums and audiences

High emotional intelligence and competence with building relationships across all levels and functional areas internally and externally

Comfortable in ambiguous situations and results focused

Preferred

Background in bioinformatics, genomics, or computational biology

Experience working in or with academic research or life sciences organizations

Familiarity with AI/ML workflows in scientific or research-driven environments

Company

Form Bio

Form Bio is a platform for data management, workflows, and data visualisation.

Founded in 2022

San Francisco, California, USA

11-50 employees

https://www.formbio.com/

H1B Sponsorship

Form Bio has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)