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Broadvoice · 1 day ago

Channel Sales Manager

United States

Full-time

Onsite

Senior Level

5+ years exp

Broadvoice is seeking an experienced Channel Manager to join their growing team in the Northeast. The role focuses on driving growth through partner management, sales enablement, and collaboration with internal teams to ensure partner success in the channel ecosystem.

BroadcastingSoftwareTelecommunications

Hiring Manager

Jim Schultz

Responsibilities

Leverage your existing network to drive new opportunities with top-tier CX partners

Build and maintain strong relationships with TSBs (Technology Solutions Brokers) and MAMs (Master Agent Managers) to drive engagement and partner success

Nurture and expand relationships with existing channel partners to maximize revenue growth

Identify, recruit, and onboard new strategic CX partners to the Broadvoice GoContact program

Provide training, support, and resources to ensure partners are well-equipped to position and sell GoContact solutions

Collaborate with partners on customer opportunities, providing strategic support from discovery through close

Host and support partner and customer-facing events to drive engagement and pipeline growth

Work closely with Broadvoice’s internal teams (Sales, Marketing, Product, and Operations) to align partner strategies

Deliver accurate forecasts, pipeline updates, and strategic plans to leadership

Represent Broadvoice at industry events, conferences, and partner meetings

Travel as needed to meet with partners and customers face-to-face (estimated 30%-40% travel)

Proactively manage a portfolio of partners with minimal oversight

Uphold and promote Broadvoice’s values and commitment to customer and partner success

Qualification

Channel sales experienceContact Center solutionsUnified Communications solutionsRelationship managementEvent hostingCommunication skillsPresentation skills