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Actionstep · 1 day ago

Product Management Director (New Products)

Colorado, United States

Full-time

Hybrid

Director/Executive

$185K/yr - $205K/yr

10+ years exp

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in Legal Practice Management and Legal Accounting software. This role leads the planning, execution, and evangelizing of new product creation for global markets, focusing on defining, validating, and delivering new modules that drive revenue and customer expansion.

Information TechnologyLegalSoftware

Responsibilities

Own the end-to-end roadmap for Actionstep's new product and add-on module portfolio, focusing on innovation and revenue growth

Identify high-value product opportunities through customer insights, competitive analysis, and strategic alignment

Balance commercial opportunity, customer value, technical feasibility, and time-to-market

Align an AI-first mind-set with an ambitious product roadmap, our AI Center of Excellence and broader product strategy - leveraging guidance from our AI Senior Product Director, our CPO and CTO to push to competitive differentiation through accelerated innovation

Lead rigorous discovery processes to validate market demand, buyer personas, and willingness to pay across our markets

Partner with Sales, Marketing, and Customer Success to understand expansion drivers and friction points

Test product concepts through prototypes, pilots, beta programs, and structured feedback loops

Drive excitement across the business for planned new modules, overall new product roadmap and future vision through regular, energy-building internal updates, customer presentations and partner engagement

Work closely with product ops and product marketing on product launch KPIs, planning and execution

Partner closely with CPO, GTM on pricing, packaging, sales enablement, and positioning

Ensure new modules are introduced with high-quality release processes and measurable adoption targets

Define commercial goals for each new module (ARR targets, attach rates, LTV uplift)

Monitor performance and optimize adoption, retention, and expansion using data-driven insights

Iterate on pricing, packaging, and feature improvements based on GTM feedback to maximize profitability

Lead and grow a dedicated PM team of 6 focused on new product development - ensuring Product Managers meet KPIs and deliver on accountabilities, such as domain roadmaps, status updates, PRD creation, discovery exit criteria, sprint planning, product initiative cross-functional check ins

Work closely with Engineering, Design, and Architecture to deliver scalable, secure, and performant products

Maintain disciplined prioritization across discovery, delivery, and launch activities

Take ownership to completion of product initiatives, product management tasks and requests from senior leadership

Identify integration opportunities that enhance new module value propositions, ensuring no exposure to 3rd party risk

Identify and scope product partnerships where necessary to accelerate new product capability and /or speed to market

Ensure new modules meet high standards of usability, reliability, and workflow alignment

Maintain strong feedback loops with early customers to validate impact and readiness for general availability

Work closely with CPO to deliver materials in support of our monthly and quarterly product updates to Board of Directors

Product presentation materials to support Executive Leadership presentations on product

Deliver inspiring presentations to internal team, Executive Team, customers, prospects and partners on product roadmap and vision

Build company excitement and belief in the new product roadmap as part of the role

Proactive and effective communicator in informal and formal group settings

Build networks of internal and external champions for new modules and products

Build and maintain strong working relationships with all internal and external parties ensuring transparent, proactive and effective communication always

Attending and proactively contributing to customer, partner and internal meetings with the view to add value in a constructive manner

Actively looking to build own career through delivery of self and assisted professional development initiatives

Being a thought leader both within Actionstep but also in the wider industry

Staying abreast of industry best practice patterns, products and technologies and assisting in process improvement activities as required

Proactive in identifying and participating in the continuous improvement of processes and procedures within the Product Team

Actively contribute to the development and maintenance of a strong department culture ensuring knowledge and experience is shared

Assume responsibility for your own and others safety and wellbeing, following all safety and wellbeing procedures and instructions, including reporting hazards, incidents and accidents and participating in safety and wellbeing initiatives and programmes as required

Undertaking any other reasonable duties as required

Qualification

Product ManagementCommercial AcumenAI Product DevelopmentSaaS ExperienceStakeholder InfluenceMarket DiscoveryIntegration OpportunitiesTeam LeadershipCommunication Skills