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USAJOBS · 1 day ago

Quality Management Specialist

Alexandria, Virginia, USA

Full-time

Onsite

Entry, Mid Level

$71K/yr - $92K/yr

1+ years exp

The U.S. Patent and Trademark Office (USPTO) is seeking a Quality Management Specialist to join their team. The role involves analyzing programs and operations to validate productivity and efficiency, providing support, and making recommendations to improve business operations within the Office of Data Management.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Conducting quality reviews, content analyses, and evaluations of work that involve processing patent applications for Publications and Grant issuance

Identifying problem areas and/or trends within the publication and issuance cycle

Recommending corrective actions to enhance the quality studies and recommends processing improvements

Qualification

Quality ManagementProcess AnalysisReport PreparationRegulation ResearchProblem SolvingOral Communication

Required

You must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution

If this position requires proof of higher education

Applications will only be accepted from United States Citizens and Nationals

Your resume and question responses must demonstrate the job-related competencies

You must meet the definition of specialized experience

Required to pass a background investigation and fingerprint check

Must be registered for Selective Service, if applicable (www.sss.gov)

If selected, you may be required to complete a one-year probationary period

You must meet all qualification requirements upon the closing date of this announcement

Time-in-grade/band requirements must be met by the closing date of the announcement

Suitable for Federal Employment

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position

Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled

To qualify, you must have one year of specialized experience equivalent to the GS-7 level that includes experience with at least two of the following: Reviewing and analyzing internal processes and procedures; Preparing reports containing a statement of the issue or problem, background, observations, options for change, and recommendations for action; Researching/interpreting regulations and guidelines

OR Master's or equivalent graduate degree

OR 2 full years of progressively higher level graduate education leading to such a degree

OR LL.B. or JD., if related to specialized experience equivalent to the GS-07 grade level at the federal service

OR A combination of graduate education AND experience equivalent to the next lower GS-07 grade level that meets 100% of the equivalent requirements for this position

If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned

Education completed in foreign colleges or universities may be used to meet the requirements

Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities

Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of coursework and degree

You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application

Failure to provide such documentation when requested will result in lost consideration

Only education and experience acquired before the filing deadline will be considered

Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education