Apply on Employer Site

Macy's · 1 day ago

Retail Cosmetics Sales Associate, Herald Square - Flex (TEMP)

New York, NY

Full-time

Onsite

Entry Level

$17/hr - $23/hr

1+ years exp

Macy's is a storied retail company that has been part of America's culture for over 160 years. They are seeking a Retail Cosmetics Sales Associate to support beauty needs, drive sales, and build strong customer relationships through product education and consultations.

Consumer GoodsFashionRetail

Responsibilities

Greet customers in a friendly and helpful manner

Use product knowledge to give expert guidance to each customer based on their wants, features, and choices

Build a relationship with customers by introducing them to beauty products and finding out their hidden needs

Show and teach the use of all beauty products by applying them on the customer

Keep proper display, organization, storage and restocking of inventory

Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program

Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets

Stay current with all training through Macy’s educational resources, including attending Vendor trainings and virtual trainings as requested

Merchandise new arrivals, process damages, testers and select merchandise to return to vendors

Use point of sale technology and applications to help in selling and fulfilling of customer orders

Follow hygiene standards and asset protection control and compliance procedures

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Qualification

Product KnowledgeSalesMakeup ApplicationTechnologyCommunicationContinuous LearningSubject Matter ExpertiseInterpersonal SkillsCollaboration

Required

At least 1 year of customer service or selling experience required

Possess a passion and a business-minded attitude to succeed in a performance-based setting

Able to resolve customer problems in a constructive and forward-looking way

Strong organizational skills and can manage multiple tasks at once in a fast-paced environment

Able to work a flexible schedule including evenings & weekends

Enthusiasm for the beauty industry and the skills to provide outstanding customer care

Flexible and able to use sound judgment in ambiguous situations

Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality

Product Knowledge: Good understanding of the beauty products you are selling and be able to give expert guidance to customers based on their wants, features, and choices

Communication: Comfortable communicating with customers virtually, via phone, and in person

Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events

Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders

Continuous Learning: Self-driven to keep up with Macy's beauty product knowledge and beauty trends and stay current with all training through Macy's educational resources

Makeup Application: Show and teach the use of all beauty products by applying them on the customer

Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area

Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience

Essential Physical Requirements: This position requires lifting, constant moving, standing, and reaching with arms and hands

Involves standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders

Reaching, including above eye level, crouching, kneeling, stooping and color vision

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions