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Langley Federal Credit Union · 1 week ago

Branch Manager

Chesapeake, Virginia, United States

Full-time

Onsite

Mid, Senior Level

3+ years exp

Langley Federal Credit Union is one of the 100 largest credit unions in the United States, with over $5B in assets and over 400,000 members. The Branch Manager manages Branch Services staff and utilizes resources to provide members of Langley with impeccable service while developing new business through community outreach and networking.

BankingFinancial ServicesNon Profit

Responsibilities

Grow market share of loans and deposits

Conduct business development activities that help form and expand member relationships

Represent Langley in the community at civic and professional events

Drive branch results that align with the achievement of Success Sharing goals

Support and coach the sales and service culture at all times by providing individual and team coaching weekly and monthly

Supervise operational and administrative activities to include payroll, scheduling, balancing, opening, and closing activities

Deliver on-going feedback on staff performance and development

Foster teamwork by professionally interacting with peers, supervisors and other Langley employees

Actively participate in cross departmental collaboration to ensure effective and efficient communication

Participate in ongoing evaluation of processes and procedures to ensure the member experience is met

Assist in the development and implementation of cross departmental initiatives improving efficiencies and processes throughout the Credit Union

Process consumer loan products and services ensuring compliance with Federal Regulations and Credit Union policies and procedures to include personal, auto, home equity line of credit, and credit cards

Process all types of transactions for members including, balance inquiries, transfers, payments, loan advances, account opening, and all other requests

Complies with all Credit Union policies and regulatory requirements

Qualification

Bachelor's DegreeSupervisory ExperienceFinancial Institution KnowledgeSales CoachingCommunity OutreachService OrientationTeam CollaborationAdaptabilityContinuous Learning