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The Container Store · 2 days ago

Outside Sales & Design Consultant - General Interest

Full-time

Onsite

Entry, Mid Level

$35K/yr - $120K/yr

2+ years exp

The Container Store is a leading specialty retailer of storage and organization products in the United States. They are seeking an Outside Sales & Design Consultant who will provide exceptional service in custom designs and organizational solutions for homes, managing all phases of customer projects to ensure a seamless experience.

Customer ServiceDeliveryFurnitureHome DecorOffice SuppliesRetail

Responsibilities

Meets or exceeds sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for all areas of a home

Ability to establish trust, rapport and understand customer needs to design and present projects and customized plans in a clear and professional manner

Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others

Develops clientele and new leads through ongoing customer relationships, networking, and referrals

Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals

Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities

Maintains discretion related to all confidential/sensitive company and customer information

Qualification

Outside sales experienceDesign principles knowledgeCustomer service skillsTechnical skillsProject managementProfessional appearanceFlexible attitudeCreative solutions-orientedCommunication skills

Required

College degree preferred with 2-5 years of outside sales experience preferred; custom spaces or closets experience preferred

Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white glove customer service space

Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries

Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing

Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities

Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCad based design tools; and Windows-based systems, with strong overall technical skills

Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards

Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands

Must be at least 18 years of age