CBRE Global Workplace Solutions (GWS) ยท 11 hours ago
Area General Manager
CBRE Global Workplace Solutions (GWS) is a leading provider of tailored facility management solutions. The Area General Manager will oversee a team to ensure client commitments are met, coordinate daily operations, and manage client relationships while driving sales and service performance.
Responsibilities
Provide formal supervision to employees
Monitor the training and development of staff
Conduct performance evaluations and coaching
Oversee the recruiting and hiring of new employees
Coordinate and manage the team's daily activities
Establish work schedules, assign tasks, and cross-train staff
Set and track staff and department deadlines
Mentor and coach as needed
Consult with sales professionals to define basic project requirements
Investigate various approaches to attain end results
Inform the organization of potential risks and implement action plans to address them
Assist with the coordination of resources needed to service projects and build strategic operational plans
Responsible for the management of sales, and relationships with small to medium-sized clients
Identify new sales opportunities and improvements within existing accounts
Monitor service level performance to ensure client service levels are met and exceeded
Present findings to Sr. Management
Prioritize open issues and tasks, working closely with both internal and client cross-functional teams
Serve as a point of contact for key systems and processes for projects
Manage expectations of the client and project team regarding the scope of work and responsibilities
Lead by example and model behaviors that are consistent with CBRE RISE values
Influence parties of shared interests to reach an agreement
Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives
Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes
Qualification
Required
Provide formal supervision to employees
Monitor the training and development of staff
Conduct performance evaluations and coaching
Oversee the recruiting and hiring of new employees
Coordinate and manage the team's daily activities
Establish work schedules, assign tasks, and cross-train staff
Set and track staff and department deadlines
Mentor and coach as needed
Consult with sales professionals to define basic project requirements
Investigate various approaches to attain end results
Inform the organization of potential risks and implement action plans to address them
Assist with the coordination of resources needed to service projects and build strategic operational plans
Responsible for the management of sales, and relationships with small to medium-sized clients
Identify new sales opportunities and improvements within existing accounts
Monitor service level performance to ensure client service levels are met and exceeded
Present findings to Sr. Management
Prioritize open issues and tasks, working closely with both internal and client cross-functional teams
Serve as a point of contact for key systems and processes for projects
Manage expectations of the client and project team regarding the scope of work and responsibilities
Lead by example and model behaviors that are consistent with CBRE RISE values
Influence parties of shared interests to reach an agreement
Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives
Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes
Company
CBRE Global Workplace Solutions (GWS)
From short-term decisions to developing a long-term strategy, CBRE Global Workplace Solutions (GWS) partners with clients to uncover solutions for unique, organizational needs and opportunities to drive strategic business outcomes, worldwide.