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Thrive Pet Healthcare · 1 day ago

Veterinary Client Service Representative

Weston, MA

Part-time

Onsite

New Grad, Entry Level

$22/hr - $27/hr

Thrive Pet Healthcare is seeking a part-time Veterinary Client Service Representative to join their team at Weston Veterinary Clinic. The role involves greeting clients, scheduling appointments, processing payments, and educating clients on pet wellness.

Health CareHospitalMedicalPetVeterinary

H1B Sponsor Likely

Responsibilities

Greet clients and patients warmly upon arrival, creating a welcoming and professional first impression

Answer multi-line phone system

Communicate clearly and compassionately with clients

Schedule appointments

Process payments, prepare invoices, and handle financial transactions accurately

Ensure the lobby is clean and organized

Educate clients on wellness plans, preventative care, and post-visit instructions to promote long-term pet health

Demonstrate compassion and professionalism in every client interaction, reinforcing trust and the human-animal bond

Qualification

Veterinary experienceCustomer serviceVeterinary softwareCommunication skillsAttention to detailMultitaskingCompassionate demeanorDependabilityTeamworkCalm under pressure

Required

Saturday availability REQUIRED

Greet clients and patients warmly upon arrival, creating a welcoming and professional first impression

Answer multi-line phone system

Communicate clearly and compassionately with clients

Schedule appointments

Process payments, prepare invoices, and handle financial transactions accurately

Ensure the lobby is clean and organized

Educate clients on wellness plans, preventative care, and post-visit instructions to promote long-term pet health

Demonstrate compassion and professionalism in every client interaction, reinforcing trust and the human-animal bond

Excellent communication and interpersonal skills

Strong attention to detail and ability to multitask in a fast-paced environment

Comfort using computers and veterinary software

Compassionate and professional demeanor with clients and pets

Dependable, punctual, and able to work as part of a team

Ability to remain calm and courteous under pressure

Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day

Must be comfortable working in an environment with animals of all sizes, including exposure to noise, odors, and pet dander

High school diploma or equivalent

Preferred

Previous experience in a veterinary, medical, or customer service setting preferred

AAS or higher preferred

Benefits

Medical, dental, and vision insurance

Life insurance

Paid time off

Continuing education

Generous pet discounts

And much more!

Company

Thrive Pet Healthcare

Glassdoor3.2

Thrive Pet Healthcare offers routine wellness, emergency and speciality care, surgery, boarding, and grooming services for pets.

Founded in 2003

Austin, Texas, USA

5001-10000 employees

https://www.thrivepetcare.com

H1B Sponsorship

Thrive Pet Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (3)