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Bluesight · 14 hours ago

Technical Support Specialist - Part-time

Washington, DC

Part-time

Hybrid

Entry, Mid Level

$23/hr - $27/hr

2+ years exp

Bluesight is a high growth healthcare information technology company focused on creating medication intelligence solutions. They are seeking a part-time Technical Support Specialist to provide first-level technical support for hardware, software, and mobile devices, while also assisting internal employees and external hospital customers.

Artificial Intelligence (AI)Enterprise SoftwareHealth CareInformation TechnologySoftware

No H1B

Responsibilities

Provide first-level technical support for hardware, software, and mobile devices across the organization

Install, configure, diagnose, repair, maintain, and upgrade laptop hardware and software

Troubleshooting equipment support, inventory tracking, and mobile device management

Troubleshoot issues in person, by phone, email, and through helpdesk software

Track, manage, and ship IT equipment and maintain accurate inventory records

Document troubleshooting steps taken and escalate issues when appropriate

Other technical support tasks as needed

Qualification

Desktop hardware supportDesktop software supportHardware troubleshootingGoogle Workspace administrationCustomer service orientationCommunication skills