OneMain Financial · 1 day ago
Loan Representative - Bilingual
Tempe, AZ
Full-time
Onsite
Entry Level
2+ years expOneMain Financial is a leader in offering nonprime customers responsible access to credit. The Loan Representative - Bilingual will serve as the initial contact for customers, helping them assess their financial needs and identify appropriate products or services in a call center environment.
CreditFinanceFinancial ServicesInsuranceWealth Management
Responsibilities
Reach out to customers via outbound calls or responding to inbound calls from potential customers
Processing applications for multiple personal lending products
Implement key strategies to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to exceed goals
Read and understand credit bureau reports and maintain a high level of personal lending product knowledge
Maintain awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance
Actively market and sell OneMain lending products and services and demonstrate strong collaborative skills within a team environment
Qualification
Required
High School Diploma or GED
Bilingual in Spanish/English
Sense of urgency in meeting or exceeding application processing goals
Preferred
2 or more years' experience in inside sales, customer service, retail, or call center environment
Basic understanding of credit or personal finance concepts
Benefits
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Company
OneMain Financial
OneMain Financial has been offering responsible and transparent loans for over 100 years.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.9B2025-03-13Post Ipo Debt· $600M
2024-11-04Post Ipo Debt· $900M
2018-01-04Post Ipo Secondary· $1.4B
Leadership Team
Doug Shulman
Chairman and Chief Executive Officer
Recent News
2025-11-08
2025-10-29
Company data provided by crunchbase