Hawthorn Creative · 1 week ago
Account Manager
United States
Full-time
Remote
Mid Level
$50K/yr - $60K/yr
3+ years expHawthorn Creative is an award-winning agency specializing in brand development and marketing for the hospitality and luxury space. They are seeking an Account Manager to be the primary point of contact for clients, ensuring smooth project execution and fostering strong client relationships.
AdvertisingContent MarketingDigital MarketingMarketingSocial Media MarketingWeb Design
Responsibilities
Lead client onboarding and set clear expectations
Serve as the main client contact, building strong, trust-based relationships
Manage communication, timelines, deliverables, and budgets across projects
Act as client advocate while solving problems and anticipating needs
Gather feedback, identify opportunities for growth, and support upselling efforts
Track KPIs and share client success and feedback with leadership
Partnering closely with our new biz team, you’ll manage the clients they bring in while also prospecting and landing new accounts to grow your own portfolio
Qualification
Required
3+ years in account management or client services (agency experience preferred)
Familiarity with marketing strategies, branding, and digital channels
Excellent communication, organizational, and problem-solving skills
Experience with CRM and project management tools (e.g., Salesforce)
Self-motivated and able to thrive in a fast-paced, remote environment
Preferred
CHDM certification or other relevant hospitality/marketing certifications a plus
Benefits
Comprehensive health benefits.
Unlimited PTO and 401K match (for full-time employees).
Fully remote with a collaborative, supportive team culture.
Company
Hawthorn Creative
Hawthorn Creative is a full-service marketing agency helping hospitality & luxury lifestyle brands spark connections with their customers.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Melissa Wannop
CFO
Company data provided by crunchbase