Morgan & Morgan, P.A. · 1 day ago
TD Team Member
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people. The TD Team Member plays a critical role in safeguarding the integrity of the case evaluation process by reviewing cases recommended for turn-down and assessing client interactions throughout the case lifecycle.
Legal
Responsibilities
Review all cases within assigned territory that attorneys or case managers have recommended for turn-down
Verify the stated reason for declining the case (e.g., liability issues, client-fired cases, no injury, lack of insurance coverage, no treatment, insufficient damages, ETC)
Client Experience Quality Review - how clients were communicated with throughout the case life cycle
Ensure tone, professionalism, accuracy, and empathy align with firm standards
Identify trends in improper turn downs and recommend workflow or training improvements
Qualification
Required
Strong knowledge of personal injury and premises liability case types
Demonstrated experience in managing personal injury (PI) and premises liability cases, including end-to-end case coordination and client support
Exceptional analytical skills with the ability to assess facts objectively and identify overlooked liability angles
High attention to detail and sound judgment in decision-making
Excellent written and verbal communication skills
Ability to work independently and manage a steady review workload
Creative problem-solving mindset to challenge assumptions and uncover opportunities
Benefits
Medical and dental insurance
401(k) plan
Paid time off
Paid holidays
Company
Morgan & Morgan, P.A.
John Morgan became a lawyer with a simple mission: To fight for the people, and not the powerful.
Funding
Current Stage
Late StageRecent News
The Orlando Sentinel
2026-01-03
2025-12-19
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