PGTEK ยท 2 days ago
Data Center Technician - Puyallup, WA
PGTEK is a consulting organization dedicated to helping clients achieve their business and technology objectives. They are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure, performing hands-on hardware troubleshooting, repairs, and installations in a fast-paced environment.
Information Technology & Services
Responsibilities
Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware
Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner
Identify and resolve hardware issues using knowledge of server architecture and components
Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations
Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment
Work closely with fellow technicians and other departments to meet deployment and maintenance goals
Ensure all tasks and repairs are performed to a high standard of accuracy and reliability
Qualification
Required
Must be a US citizen
This position requires 100% onsite presence in Puyallup
Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift
Role involves physical labor in a dynamic datacenter environment
Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting
Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements
Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations
Customer Focus: Excellent communication skills with a professional, customer-first approach
Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed
Detail-Oriented: Committed to delivering high-quality work with strong attention to detail
Preferred
Experience with Nvidia GPUs/NICs
Basic understanding of networking concepts and troubleshooting
Ability to read and interpret Linux logs for diagnostics
Familiarity with the Linux command line (CLI)
Exposure to RoCE (RDMA over Converged Ethernet) networking
Benefits
Comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option
Vision plan
Dental insurance with the base dental plan option paid for by PGTEK
TRICARE Supplemental Medical Insurance plan
Life Insurance
Short and Long-Term disability
Critical Illness insurance have premiums covered
Matching 401(k) plan
Discount on pet insurance through ASPCA Pet Insurance
Employee Assistance Program
Generous amount of PTO and Holidays
Education Assistance Program