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cyberThink Inc · 1 day ago

Third-Party Contract Manager, SME - Remote

United States

Full-time, Contract

Remote

Mid Level

$70/hr - $110/hr

cyberThink Inc is a company focused on providing technology and business solutions, and they are seeking a Third-Party Contract Manager, SME to guide contract execution related to digital payments. The role involves coordinating contract activities across various stakeholders and ensuring compliance with organizational standards.

ConsultingHuman ResourcesInformation Technology

Responsibilities

Under the direction of the Third-Party Contracts Lead, the SME will provide both business and technology-informed guidance related to digital payments, enabling efficient contract execution without requiring extensive reliance on technical delivery teams

Serve as a subject matter expert supporting the execution of multiple agreements with Payment Services Providers (PSPs)

Coordinate contract execution activities across vendors, legal counsel, and internal stakeholders, ensuring timely, accurate, and compliant completion of digital payments agreements

Coordinate with multiple payment vendors and service providers to support negotiation finalization, contract execution, and readiness activities

Serve as the primary point of contact for contract-related questions, providing informed responses to legal counsel, procurement, and internal stakeholders

Provide subject matter expertise on payment services and processing models, ensuring contractual terms align with operational, settlement, and integration realities

Review, analyse, and validate contract language related to payment processing, settlement, refunds, network tokenization, security, fraud prevention, and operational responsibilities

Support and track all activities related to the procurement, negotiation, and execution of digital payment vendor agreements

Maintain clear ownership of contract status, risks, dependencies, and execution timelines across all payment vendors

Prepare and deliver regular status reports summarizing progress, risks, open items, and next steps for each vendor agreement

Respond independently to business, operational, and technology-related contract inquiries, minimizing dependency on project technical and business teams

Ensure contract activities align with organizational standards, policies, and governance requirements

Develop and maintain productive working relationships with Client legal, procurement, technology leadership, business owners, vendors, and project sponsors

Perform other duties as assigned by the Third-Party Contracts Lead

Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the Commission

Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients

Lead and participate in project team activities for system work efforts related to enterprise systems

Work independently to accomplish the tasks and duties assigned

Adhere to and follow all The Commission standards, policies, and procedures

Utilize various software and/or technology tools to perform job duties

Perform tasks and other duties as related to this position and role and assigned by the Commission

Qualification

Digital paymentsContract managementVendor managementContract negotiationMicrosoft Office 365Payment Services ProvidersProject managementITIL / ITSMCoordination skillsCommunication skillsOrganizational skills

Required

Bachelor's degree in business management or information systems. Equivalent combination of education and/or experience may be accepted

Proven experience in digital payments, contract management, or related fields

Strong understanding of payment services, vendor management, and contract negotiation

Ability to manage multiple agreements and stakeholders simultaneously

Excellent communication and coordination skills

Familiarity with compliance requirements for payment services and third-party contracts

Preferred

Experience working with Payment Services Providers

Knowledge of digital payment technologies and industry standards

Strong organizational and project management capabilities

Equivalent combination of education and/or experience may be accepted

Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module

Enterprise Business Solutions, specifically SAP projects

ITIL / ITSM practices and methodologies