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Allied Universal · 2 days ago

GEOC Watch Officer - Secret Clearance Required

US-MD-Bethesda

Full-time

Onsite

Entry, Mid Level

$34.46/hr - $34.46/hr

2+ years exp

Allied Universal is North America’s leading security and facility services company, and they are seeking a Global Emergency Operations Center – Watch Officer. This role involves supporting the identification of crisis incidents that impact client assets and managing the incident management process.

Cyber SecurityInformation TechnologySecuritySoftware

No H1B

Security Clearance Required

Responsibilities

Assessment of alerts to determine impact to client Assets. Alerts can be generated through:

Subscription Based Alerting Services

Open-Source Resources / Research

Client Request

Staffing the GEOC’s 24x7x365 hotline and responding to employee inquires and provide the appropriate guidance

Creation and distribution of incident specific products that are distributed to stakeholders

Creation and distribution of employee wellness checks through client’s mass notification tool

Contacting the on-call client proprietary staff member during the incident management process

Monitoring and responding to emails sent to the GEOC Resource account

Special event monitoring and product creation

Creation and distribution of products distributed to employees with news relevant to travelers

Following other standard operating procedures to complete daily tasks

Qualification

Security operations experienceMicrosoft Office proficiencyBasic security analysisIncident assessmentMulti-taskCustomer Service SkillsPrioritization SkillsWorld geographyCommunication skills

Required

Active DOD Secret Clearance

Must possess a minimum of two (2) years of security operations experience or previous experience working in a Global Security, Command, or similar 24x7 operations center environment

Must possess experience in basic security analysis, problem solving, handling preliminary inquiries, incident assessment, and triaging reports

Basic working knowledge of data protection policies such as GDPR and the need to keep sensitive information secure

Ability to remain calm under pressure and respond to incidents, particularly in emergencies, in a professional, resilient and timely manner with minimal supervision where appropriate

Evidence of continuous professional development (CPD)

Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed

Current state driver's license, clean driving record (no points in prior 3 years), minimum level of insurance as required by Company policy, and ability to safely operate a vehicle required

Outstanding verbal and written communication skills required

Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles

Possess a high school diploma or equivalent, or 5 years of verifiable experience

As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws

As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment