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Wildtype Health · 1 day ago

Account Supervisor

New York, NY

Full-time

Onsite

Mid, Senior Level

$100K/yr - $120K/yr

3+ years exp

Wildtypehealth is a company focused on managing client accounts effectively, and they are seeking an Account Supervisor to support daily activities and client interactions. The role involves managing accounts, developing creative briefs, and ensuring client expectations are met while fostering a positive team atmosphere.

AdvertisingHealth CareMarketingOncology

Responsibilities

Manage account independently on a day-to-day basis

Develop creative and strategic thinking skills

Develop creative briefs

Manage client expectations at all times to foster effectiveness/productivity

Provide input to and draft sections of the agency tactical plan

Maintain regular client contact at product manager level and become integral part of client team ensuring that the client is updated and briefed on all relevant account activity

Meet/manage all client deadlines

Monitor fee hours and proactively alert agency management and/or clients of projects are heading out of scope

Effectively lead internal meetings (e.g. status meetings, job start-ups, etc.), making important, relevant contributions, and generate workable conclusions

Evaluate creative work for consistency and accuracy

Keep senior management briefed on account activities

Demonstrate strong knowledge of scientific category and brand

Communicate effectively and professionally both internally and externally

Demonstrate good problem-solving and interpersonal skills

Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately

Remain calm despite high pressure situations

Project a professional, positive attitude toward peers and clients within the department and the agency

Uphold Agency quality standards in servicing the Client

Maintain accurate time sheets

Foster a positive team environment demonstrating respect for peers and supervisors

Assist other members of department/team as needed when workload allows

Establish credibility and maintain leadership image both internally and externally; convey confidence without over promising

Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager

Uphold the Company Values (the 3 E’s) in all decisions and interactions

Generate performance reviews for AEs, AAEs, and support staff, when applicable

Provide constructive and direct on-going feedback to team members

Delegate work effectively, where appropriate

Qualification

Account managementCreative brief developmentClient relationship managementMarketing knowledgeCommunication skillsProfessional imageProblem-solving skillsInterpersonal skillsLeadership skills