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Corvias · 15 hours ago

Operations Director , HE

Durham, North Carolina, United States

Full-time

Onsite

Director/Executive

7+ years exp

Corvias Corporate Services, LLC is a company dedicated to the wellbeing of its employees. The Operations Director leads campus-level property management employees and oversees the day-to-day operations of resident halls, ensuring financial results and fostering teamwork and superior customer service.

Building MaterialEducationReal Estate

Comp. & Benefits

Responsibilities

Create and maintain win-win relationships with key partner, campus, business, and community stakeholders; maintain open dialogue to promote the program and gain support for local initiatives

Ensure the proper execution of business strategies and company initiatives, including all milestones, measurements, budgets, and deliverables, while ensuring compliance with the company direction and vision

Proactively review and analyze program financial performance in order to identify challenges and opportunities to improve and maintain the overall financial health of the program; identify and deploy strategies to increase net operating income

Organize functional groups and team activities to ensure operations are highly productive, resources are appropriately allocated and coordinated, and business goals are met

Lead the recruitment, hiring, onboarding, and retention of diverse talent who enhance company culture; create accountability and ownership among team members through communication of clear expectations, supervision, and provision of timely performance feedback

Model the highest standards of property management professionalism; lead the training and development of team members through coaching, motivating, and mentoring on company culture, business goals, financial management, and sound business judgment

Support the maximization of occupancy and ready inventory through the creation and deployment of strategic plans that demonstrate a solid understanding of the turn management

Protect and maintain physical assets through the creation and deployment of strategic plans that ensure the appropriate level of repairs and preventative maintenance; partner with cross-functional colleagues on the execution of capital improvement repair and replace projects

Other duties as assigned

Qualification

Property ManagementFinancial ManagementChange ManagementCustomer ServiceStrategic RelationshipsTeam LeadershipComputer ProficiencyResilienceProblem SolvingCollaborationCreativity

Required

7+ years of experience in a management role in conventional or campus property management; prefer experience at a regional level or higher

Demonstrable business sophistication and financial aptitude necessary to lead site-level operations and peripheral functions while simultaneously helping shape long-term strategy

Proven ability to develop and deploy change management initiatives that streamline and modernize operations

Proven history of leading by example, ensuring both the empowerment and accountability of team members at all levels

Proven history of building strategic relationships aligned on goals and focused on creating value for customers

Demonstrated ability to professionally interact and relate to individuals with diverse backgrounds, including the ability to effectively resolve complex or sensitive matters

Computer proficiency, including working knowledge of word processing, spreadsheet, and database software

Ability to travel 40% of the time

A valid driver's license is required